09-13-2016 08:26 AM
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  1. jayjay234's Avatar
    I dropped my phone and cracked my rear camera glass.. i did some research and it seems like it's a pretty easy repair if you have the replacement parts but i could not find anything online yet. I called samsung but they said i have to send it to them for repair.. cannot send the parts only. Do you guys know where i can find a replacement part for GN4 rear camera glass? I see bunch for S5 GN3 online..

    Posted via the Android Central App
    10-31-2014 01:46 PM
  2. ronb's Avatar
    Unfortunately I have only seen the glass available so far. You may have to send it to them or just wait until the parts make their way to the repair shops.
    Good Luck!
    11-03-2014 08:45 AM
  3. Limoland's Avatar
    Unfortunately I have only seen the glass available so far. You may have to send it to them or just wait until the parts make their way to the repair shops.
    Good Luck!
    I can't find the glass can you send me a link?
    11-10-2014 11:36 PM
  4. ronb's Avatar
    I can't find the glass can you send me a link?
    Here is where I saw the glass. When I wrote that entry they only had the glass. Now more parts are becoming available, but not the rear camera cover yet.
    Parts4repair.Com - Search Results for "note 4"

    Good Luck!
    Ron
    UniQue WerkX and slackerjack like this.
    11-12-2014 03:48 PM
  5. Justin Neidlinger's Avatar
    The camera glass cover isn't there if anyone else finds a source please post. Thanks

    Posted via the Android Central App
    11-15-2014 06:29 PM
  6. yeah yeah's Avatar
    Yep. My wife's camera cracked as well.

    Posted via the Android Central App
    11-15-2014 07:41 PM
  7. sniperlg's Avatar
    I have never dropped my camera and I only had it for 2 weeks. I saw the cracks this morning. I think it is the manufacturer's defect.
    11-16-2014 10:33 AM
  8. jacksodk's Avatar
    I have never dropped my camera and I only had it for 2 weeks. I saw the cracks this morning. I think it is the manufacturer's defect.
    Crack camera cover while it was in my pocket. Insurance replacement says $200, Samsung says $70. Never had this issue on my other Samsung notes 1-3 or my S3. Gotta be a design flaw. Looking for a replacement, but parts aren't available. Please post if you find a suitable place
    11-16-2014 04:42 PM
  9. sniperlg's Avatar
    I am very careful with all my stuffs. This cracked glass broke my heart. I will not advise anyone to buy a Note 4.
    11-17-2014 06:10 PM
  10. Brown3's Avatar
    What is the number to contact Samsung? I would like to send mine in to replace it for $70 rather than pay $150 to best buy for insurance replacement.
    11-23-2014 05:43 PM
  11. jacksodk's Avatar
    What is the number to contact Samsung? I would like to send mine in to replace it for $70 rather than pay $150 to best buy for insurance replacement.
    I just hit them up on Facebook and they replied back. You will be without your phone for 1-2 weeks. The bad part is it only costs $5 to fix.....and when the part is available, your carrier will fix for free
    prettykeisha419 likes this.
    11-24-2014 07:45 PM
  12. ComputerLoveDC's Avatar
    Completely Agree. Defective design. I dropped mine less than a foot and it somehow broke both front and back glass. NEVER has that happened.
    12-15-2014 02:59 AM
  13. phettz's Avatar
    They have a camera lens for samsung galaxy note 4 on parts4repair (don't have enough posts for linking) , it looks like its the glass, not sure though.
    12-15-2014 08:32 AM
  14. ronb's Avatar
    They have a camera lens for samsung galaxy note 4 on parts4repair (don't have enough posts for linking) , it looks like its the glass, not sure though.
    Here it is, good find:
    Camera Lens for Samsung Galaxy Note 4 - Parts4repair.Com
    Samsung Galaxy Note 4 Rear camera glass crack-samsung_note_4_camera_lens_01__76947.1418623566.1024.1024.jpg
    And a whopping $2.90.
    tclementi1 likes this.
    12-15-2014 02:28 PM
  15. uofajac's Avatar
    Just bought mine 5 days ago. Noticed a small crack this morning. It hasn't been dropped at all. I'm so pissed. Call t-Mo and they said it would be an insurance claim. Samsung said it's not a warranty issue, but they would fix it. This sucks. I wonder how hard installing this $2.90 part would be. It looks like there is a little notch next to the camera lens. Has anyone tried replacing it?
    12-16-2014 04:02 PM
  16. ronb's Avatar
    I have looked for videos or instructions and I think they are just too new yet. The Note 3 used a complete assembly with the flash. If they just send the glass, I think your thoughts are on line. I would probably order it and see if it has sticky on it. If so, pry away carefully.
    BTW I do not see a notch on mine anywhere. Sprint version.
    Good Luck!
    Ron
    uofajac likes this.
    12-18-2014 09:02 AM
  17. uofajac's Avatar
    Samsung Galaxy Note 4 Rear camera glass crack-2014-12-18-09.31.10.jpg

    Here's the little notch I was talking about. Sorry for the poor quality. I had to snap it with my galaxy tab 3. I found an s5 lens replacement vid on youtube. I'm assuming this should be very similar to that. I'm gonna give it a go.
    turn6willow likes this.
    12-18-2014 11:34 AM
  18. ronb's Avatar
    I think you have it there. I did pry mine up a little and the whole cover and glass come up. A little different than the S5 but similar. I think you will do fine. Do let us know the end result and any tips you encounter.
    Good Luck!
    Ron
    12-18-2014 03:58 PM
  19. Manikantaraju Kosuri's Avatar
    how 2 replase it
    12-20-2014 12:00 PM
  20. Manikantaraju Kosuri's Avatar
    how 2 repalce it
    12-20-2014 12:06 PM
  21. Mrluky's Avatar
    the galaxy S5 had the same problem when it first came out, i think it is a design problem, there must me a sticky or somthing covering this issue.
    I dropped my phone and cracked my rear camera glass.. i did some research and it seems like it's a pretty easy repair if you have the replacement parts but i could not find anything online yet. I called samsung but they said i have to send it to them for repair.. cannot send the parts only. Do you guys know where i can find a replacement part for GN4 rear camera glass? I see bunch for S5 GN3 online..

    Posted via the Android Central App
    12-20-2014 12:50 PM
  22. jacksodk's Avatar
    Note 4 Camera Cover Lens is now on ebay. Bought gor kess than $7. When it arrives I will give it a go. Looks aimple enough. Def not worth $200 for insurance or the $70 Samsung wants to fix.
    12-31-2014 09:16 PM
  23. tbolt86's Avatar
    Just found this: http://www.hytparts.com/005686-oem-r...xy-note-4.html

    Sent from my Galaxy Note 4
    01-01-2015 06:40 AM
  24. z06mike's Avatar
    That is the camera and not the glass.
    01-02-2015 01:16 PM
  25. Pachycephalosaurus's Avatar
    I had the same issue with my phone. I had a crack in the glass within 24 hours of owning the phone. After quite a lot of time on the phone with AT&T I was able to convince them to replace it under warranty.
    01-02-2015 01:42 PM
34 12

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