05-19-2015 12:38 PM
27 12
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  1. Almeuit's Avatar
    yes but unlike apple it doesn't make you jump through massive hoops JUST to get a technician to look at it. Apple just gives you a new one no questions asked EVEN if you bought it at ebay with no original receipt OR warranty
    You don't have to jump through hoops -- if you have a Bestbuy near you most have a Samsung shop to get some help if needed.

    Most of my friends who have had a defect in a phone can just exchange at the carrier without issue.
    05-19-2015 10:12 AM
  2. bassplayrguy's Avatar
    if its a new one why didn't you just take it back to the retail store for a INSTANT replacement? my note 4 was bought off ebay and i had to jump through hoops just to get it fixed, i've heard heaps of stories on youtube you can just take it to the apple store and bam a new one, my friends partner bought one off ebay, took it in a apple store, they couldn't fix it bam a new one
    ATT pointed at Apple, Apple pointed at ATT. The Apple store is over an hour from my house on a good traffic day so I ordered online and tried to get the problem rectified without all the travel. Timewise it worked out about the same. Pain in the ***. Another reason I don't buy Crapple products
    05-19-2015 12:38 PM
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