1. TACOrion's Avatar
    I have a Verizon N4 variant, and I've noticed that there's no settings to enable proximity sensors during calls...am I missing something? I had the proximity sensor option on my S4, is the note different?

    Posted via the Android Central App
    11-05-2014 11:23 PM
  2. twolastnames's Avatar
    I'm saying no. I checked all over, can't find it. Thought it was in Accessibility, but nope.
    11-06-2014 12:09 AM
  3. lhhomes's Avatar
    I'm having a problem with my Note 4 not turning screen off during calls. My ear ends up switching phone to airplane mode disconnecting my call. Is there a setting or an app I downloaded that changed the proximity sensor?
    mattathm likes this.
    11-06-2014 09:52 AM
  4. mattathm's Avatar
    Did any one get this sorted? I have a Note 4 running 4.4.4, my Proximity Sensor for some reason is not working.
    I cannot find a setting to turn it on or off.
    When I do *#0*# and bring up all the test modes, when you click on Sensor, its brings up the scales to see whats working and whats not.
    When you hover you finger over the sensor the screen should go Green. to prove that it works.. Mine does not.

    Any thoughts?????
    02-15-2015 02:36 AM
  5. mattathm's Avatar
    Mine is doing the same... did you get this sorted?
    02-15-2015 02:37 AM
  6. dpham00's Avatar
    I had a bad proximity sensor on an old phone. You can try to blow air into the top ear piece to dislodge dust interfering with the sensor. If that doesn't work, then you should send it back to the carrier or Samsung for warranty

    Sent from my Verizon Samsung Galaxy Note 4
    02-15-2015 10:59 AM
  7. mattathm's Avatar
    Hi.. Excuse my ignorance but what does blowing air into a speaker have to do with a electronic sensor?
    They are not the same unit.
    The proximity sensor is one of the 2 black dots at the top next to the speaker....

    I had a bad proximity sensor on an old phone. You can try to blow air into the top ear piece to dislodge dust interfering with the sensor. If that doesn't work, then you should send it back to the carrier or Samsung for warranty

    Sent from my Verizon Samsung Galaxy Note 4
    02-15-2015 01:18 PM
  8. dpham00's Avatar
    Yes but it is not sealed. Dust probably got in though the earpiece

    Sent from my Verizon Samsung Galaxy Note 4
    02-15-2015 01:36 PM
  9. mattathm's Avatar
    Ahhh huh. That makes sense.,

    Here is what comes up when you pres *#0*#
    Note 4 and Proximity Sensor during calls-screenshot_2015-02-16-08-44-01.jpg

    And heres what comes up once you press Sensor.
    Note 4 and Proximity Sensor during calls-screenshot_2015-02-16-08-43-38.jpg

    When you place your fingers over the sensor, the figure are supposed to change and the screen goes Green... mine dont.

    I wonder if the sensor has crapped out or its a software problem? Any Note 4 sensor specialists out there or repair people that confirm its a common thing????
    Ntchwaidumela likes this.
    02-15-2015 01:50 PM
  10. dpham00's Avatar
    You can try a factory data reset. If that doesn't work then probably a hardware problem

    Sent from my Verizon Samsung Galaxy Note 4
    02-17-2015 03:23 PM
  11. Amir Elmasry's Avatar
    Hi.. Excuse my ignorance but what does blowing air into a speaker have to do with a electronic sensor?
    They are not the same unit.
    The proximity sensor is one of the 2 black dots at the top next to the speaker....
    01-14-2016 03:39 PM
  12. Amir Elmasry's Avatar
    Hi.. Excuse my ignorance but what does blowing air into a speaker have to do with a electronic sensor?
    They are not the same unit.
    The proximity sensor is one of the 2 black dots at the top next to the speaker....
    The surprise is that I tried blowing air in the head phone opening and guess what !!

    It worked
    min_is_3 likes this.
    01-14-2016 03:41 PM
  13. min_is_3's Avatar
    The surprise is that I tried blowing air in the head phone opening and guess what !!

    It worked
    I've done this exact same thing on my Note 2 with a can of air and it fixed my proximity sensor. Sounds silly but it works.
    01-14-2016 04:36 PM
  14. ilyIdella's Avatar
    I had a bad proximity sensor on an old phone. You can try to blow air into the top ear piece to dislodge dust interfering with the sensor. If that doesn't work, then you should send it back to the carrier or Samsung for warranty

    Sent from my Verizon Samsung Galaxy Note 4
    It worked!! Thank you! I blew into the headset hole and the speaker.
    06-14-2016 08:34 AM

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