Wifi Internet connection issues

[Kingb1186]

I am having problems with note and my home internet. It will go on and off. It will say strong connection but is not working. When I go to Internet settings, it says scanning. I have tried restarting phone, clearing cache, and checking and unckecking scanning button. Ps4 and computer is fine on internet.

Posted via the Android Central App

 

[rlanza1054]

Re: Internet issues

I am having problems with note and my home internet. It will go on and off. It will say strong connection but is not working. When I go to Internet settings, it says scanning. I have tried restarting phone, clearing cache, and checking and unckecking scanning button. Ps4 and computer is fine on internet.

Posted via the Android Central App

I'm having the same issue.

I posted a very detailed report.

Please take the time to read my post.

Its posted under the 'known issues'.

I'm not sure if I'm allowed to post to another message. If I can I will update this post.

I want to contact Samsung and I need to call back Sprint with my findings on some things I tried.

But for now, I've found the fastest fix was to just do a restart of the phone.

Don't bother to fiddle with your settings. There is noting wrong with your settings especially if one minute your fine connected to you home network via WiFi from Note 4 and the next you notice that the Note 4 has switched to LTE services via cellular network.

Since you are the second from my point of view, it usually means there are others like ourselves. And we need to find those affected and band together so that Samsung can see its a REAL problem.

Let me see about getting link posted.

Here is the link:

http://forums.androidcentral.com/showthread.php?p=4030763


So very glad I found your post.

Thanks

Rob

Sent from my Nexus 7 using Tapatalk

 

[Trinatek]

Re: Internet issues

I've previously posted about the issue as well. Adjust the wireless settings on your router, and that could resolve the issue. It has for me.

 

[Kingb1186]

Just changed channel on router and seems to be better now.

Posted via the Android Central App

 

[Moataz Hammous]

my wifi goes on & off i have tried another network also this happen i don't know what's solution?

 

[Liquidretro]

I've previously posted about the issue as well. Adjust the wireless settings on your router, and that could resolve the issue. It has for me.

Just changed channel on router and seems to be better now.

Posted via the Android Central App

What settings and channels are you guys using? I have moved to a couple different channels (1 and 6 (Most clear in my area)) and not seeing much of a difference.

 

[Kingb1186]

I'm on chanel3

Posted via the Android Central App

 

[maistro]

I'll have to reboot to connect at home and at work. Modifying work router settings is not an option, our corporate office has these on lock-down but reboot works. Will not connect to my Wifi controlled Parrot AR Drone, have to keep my S3 around for that.

 

[dlee1001]

I'm also having Wi-Fi issues on my AT&T Note 4 where the phone is connected to the Wi-Fi network but has no Internet access. Turning Wi-Fi off and back on again fixes the problem only temporarily, and forgetting the network and reconnecting has no effect whatsoever, as with clearing the cache and fiddling with other settings that might affect Internet connection. I'm desperately looking for solutions to this problem. Any help is appreciated. I'm not finding that much conclusive evidence online as to why this is happening.

Is this a known problem with Android 4.4.4 or some kind of software issue that can be fixed in an update? I really hope it's not a hardware-related issue.

 

[Liquidretro]

Update on my wifi issues. I am about 99% sure this is a software issue.

I ended up calling up Verizon business support to make a complaint. We took a while but at the end they submitted a ticket to samsung. So I would enocourage anyone with issues to call up your carriers and get those tickets to Samsung.

Pretty sure this is a bug with how the IP's are assigned. You might check the IP the phone is being assigned and if it conflicts with something else on your network.

 

[anon9453038]

Galaxy Note 4 - wifi won't always connect when I'm out and about...it just grinds away trying to connect. Very annoying.
I also doesn't ALWAYS automatically connect to my home or office network.

 

[kirksucks]

I have a similar post here. WiFi is connected to the router but no Internet.

Someone in my thread suggested switching to a static IP. I've switched it but wasn't having problems this morning. It's usually when I get home from work.

Posted via the Android Central App

 

[rjsquiresjr]

I have been experiencing the same problem.

I went as far as to exchange my Xfinity router....and now my phone. I have a "like" new note 4 and I found that the problem was with the Lollipop upgrade.

 

[MedicD]

Same issue. Connects but no data. Wife's Note 3 is fine. Tried the static IP thing but no success.