11-22-2014 12:23 PM
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  1. Mark Dunlap's Avatar
    Mark Dunlap
    I have a T-mobile Note 4 and it keeps changing my custom ringtone back to the default. I have the same mp3 ringtone from my Note 2 - in the Media/Audio/Ringtones folder. Had them in a separate folder but it still reset. How do I stop it from resetting?
    11-18-2014 04:40 PM
  2. ronb's Avatar
    ronb
    Does it work for a while at least? If so how long? How are you changing it?
    Any other things going on that you know of?
    11-19-2014 09:25 AM
  3. ohbreeeezy's Avatar
    ohbreeeezy
    Is it on your internal or sd card?
    11-19-2014 10:36 AM
  4. Mark Dunlap's Avatar
    Mark Dunlap
    I change it through the Settings/Sound/Ringtone option. It lasts for a while but never stays more than a day. The mp3 file was on my external SD card but I moved it to the internal storage - same problem.
    11-19-2014 02:42 PM
  5. al3azim's Avatar
    al3azim
    Originally Posted by Mark Dunlap
    I change it through the Settings/Sound/Ringtone option. It lasts for a while but never stays more than a day. The mp3 file was on my external SD card but I moved it to the internal storage - same problem.
    Did you move it or copy it? i ask because you might still be selecting the one on the SD Card instead of the one on your internal memory. Once it is on the internal memory, it should work fine (if you select the right one)
    11-19-2014 03:21 PM
  6. Mark Dunlap's Avatar
    Mark Dunlap
    I moved it. It is not on the external SD card anymore.
    11-22-2014 12:23 PM
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