Note 4 screen wakes after I shut it off...

bigs0306

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I must say after using the iPhone since the first generation, I finally made the jump to Android. After 1 week of using the OS, I absolutely do NOT regret switching. Need a little help though...

I notice after hitting the sleep/wake button to turn the screen off, suddenly the screen will turn back on. When it does this I also notice my little ATT logo pop up and turn off in the upper left hand corner. Any ideas what this could be? Thanks in advance for you help.
 

dpham00

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Have you disabled air wake up?

Settings - accessibility - dexterity and interaction

Sent from my Verizon Samsung Galaxy Note 4
 

Android D

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I must say after using the iPhone since the first generation, I finally made the jump to Android. After 1 week of using the OS, I absolutely do NOT regret switching. Need a little help though...

I notice after hitting the sleep/wake button to turn the screen off, suddenly the screen will turn back on. When it does this I also notice my little ATT logo pop up and turn off in the upper left hand corner. Any ideas what this could be? Thanks in advance for you help.

Is it possible you can post a screen shot perhaps?

you tried rebooting your phone?
 

bigs0306

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I have not tried rebooting. I don't know if a screen shot would work since it happens randomly. Will report back.

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