1. ihateapple666's Avatar
    I moved from iPhone 4s to a Samsung Note 4 about 3 weeks ago. After I got my new phone, I deregistered my imessages, online and I called apple ad well. I deleted my iphone off of my icloud, computer, itunes, and every other possible place I could think of. I've talked to my att carrier who have reset my network connection, twice. I've tried and tried but I'm still not receiving texts from select people's iphone or android phones. My friends will send as text messages and it still won't go through. They've deleted me as a contact, deleted my prior threads. They can see my texts but I cannot see theirs. Help!
    12-07-2014 10:07 AM
  2. LaTuFu's Avatar
    Unfortunately, this sounds like an unresolved issue with imessage.

    Somewhere, your number is still associated with the service.

    It's probably going to take a few more calls to Apple to get them to clear it out of their system.
    12-07-2014 10:10 AM
  3. rvhs03's Avatar
    Apple released an online tool where you can remove your number from the I message system. This will speed up the process. I'll try to find a link.

    Posted via the Android Central App
    12-07-2014 10:26 AM
  4. ihateapple666's Avatar
    I have deregistered already. I called and did it online.
    12-07-2014 10:48 AM
  5. LaTuFu's Avatar
    I have deregistered already. I called and did it online.
    You might want to research it further. I have read a few articles/forum threads where people have had to go through the process multiple times to completely remove everything.
    12-07-2014 11:39 AM

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