1. ScooterSue's Avatar
    I just upgraded from Note 2 to Note 4. I cannot use the feature of pressing the button and having the air command pop up. I am wondering if the tempered glass is interfering with this. Any solutions?
    12-07-2014 06:04 PM
  2. Rukbat's Avatar
    It shouldn't, since it works electronically, not by pressure. (There's an additional layer on a screen that uses an S-Pen, that sends a signal to the pen and receives a signal back - kind of like an RFID device.) If there's anything metallic in the composition of the screen it could shield the signal, but if it's made for a Note, it should have been tested with the S-Pen. You could try contacting the vendor.)
    12-07-2014 06:18 PM
  3. ScooterSue's Avatar
    I found the problem... The button for air command was turned off! Now everything is fine
    12-09-2014 08:37 PM

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