1. Jon Jackson's Avatar
    I see a file named pictures but it just has an instagram folder...I didn't like instagram so I only took one pic.....but I don't see gallery....my sd card is in properly...on the phone I can see all my photos but on the computer I don't.....I see tons of files but no gallery..what am I missing?
    12-10-2014 04:08 PM
  2. Gator352's Avatar
    I see a file named pictures but it just has an instagram folder...I didn't like instagram so I only took one pic.....but I don't see gallery....my sd card is in properly...on the phone I can see all my photos but on the computer I don't.....I see tons of files but no gallery..what am I missing?
    When you plug your phone in, it comes up as a drive on your PC...mine comes up as Note 4 as that's what I have my phone named. Open it and there should be two drives....one for internal and one for your SD card. In both, look for a folder named DCIM and that's where your photos will be stored.
    Jon Jackson likes this.
    12-10-2014 04:24 PM
  3. Jon Jackson's Avatar
    When you plug your phone in, it comes up as a drive on your PC...mine comes up as Note 4 as that's what I have my phone named. Open it and there should be two drives....one for internal and one for your SD card. In both, look for a folder named DCIM and that's where your photos will be stored.

    Awwwww yes.....thank you so much....it's all there!!!!!!!!!!
    12-10-2014 04:32 PM
  4. RamonJr17's Avatar
    I think you also have to make sure your phone is unlocked
    12-10-2014 09:10 PM
  5. Jon Jackson's Avatar
    Lol. Silly. Gimme a break I'm a noob !
    12-10-2014 09:22 PM
  6. Gator352's Avatar
    Double post....sorry.
    12-11-2014 02:36 AM
  7. Gator352's Avatar
    I think you also have to make sure your phone is unlocked
    Unlocked to see your photos? No.
    12-11-2014 02:37 AM
  8. Rukbat's Avatar
    Just in case anyone is wondering, DCIM = Digital Camera IMages. It's industry standard for the storage folder for digital cameras, including the ones in cellphones.
    12-11-2014 03:05 PM
  9. Angela Taylor5's Avatar
    Hello:

    Can someone help me? I am trying to move pictures from my sg note 4 to my laptop, when I connect I have tried under MTP and PTP none of them seem to show me my pictures. I found the different files that the phone has on the computer, even the DCIM folder but nothing comes up, and the few with the few pictures that show under other folders I get an error that says the file is either corrupted or too large to see. Any ideas? I was also trying to install a driver for Samsung on my laptop, but I got o many sites with different options I just don't know which one is legit and won' give me a bunch of spam.
    Thanks
    06-16-2015 07:38 PM
  10. sharondhuck's Avatar
    JON, I am having the same problem did you ever get an answer??
    thanks
    08-15-2015 05:33 PM
  11. Looking4Help's Avatar
    I've tried this all evening. When I plug my phone in, it does not come up as a drive on my pc. Any suggestions?
    02-05-2016 07:58 PM
  12. clownin72's Avatar
    I would have to guess the Samsung device drivers are not installed on the computer

    Posted via the Android Central App
    02-06-2016 03:03 PM
  13. teddeli's Avatar
    I've tried this all evening. When I plug my phone in, it does not come up as a drive on my pc. Any suggestions?
    My uneducated guess is that you need to use a data cable
    02-08-2016 06:13 PM
  14. NotAnAppleGuy's Avatar
    I've tried this all evening. When I plug my phone in, it does not come up as a drive on my pc. Any suggestions?
    Are you using a Mac Book or Pc/Laptop?

    Posted Via Galaxy Note Edge. Yea, the phone is perfect...
    02-09-2016 07:29 AM
  15. nahoku's Avatar
    Also, it would help to know what OS you're running.
    02-09-2016 08:30 AM
  16. KahneFan's Avatar
    I still like to use Samsung Kies to transfer my images/files. Very easy to use...

    Samsung Kies, Free Download Kies 3, Latest PC Suite, Mobile Software, Window 7 PC
    02-09-2016 11:02 AM

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