12-16-2014 08:08 AM
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  1. stevesredhed80's Avatar
    stevesredhed80
    Is anyone else having problems with their note 4 after recent update? Mine takes forever to load a page...and videos, Well I give up on those.... I am not sure how to fix it...any help would be greatly appreciated
    12-16-2014 08:01 AM
  2. Gekko's Avatar
    Gekko
    Originally Posted by stevesredhed80
    Is anyone else having problems with their note 4 after recent update? Mine takes forever to load a page...and videos, Well I give up on those.... I am not sure how to fix it...any help would be greatly appreciated
    1. make sure all data is synced and backed up.
    2. hard reset back to factory fresh state then manually resinstall resync all apps and data.

    https://support.t-mobile.com/docs/DOC-14678
    12-16-2014 08:08 AM
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