1. Smithy9999's Avatar

    The missus has a 3 day old Note 4. Since her messages got updated from Carphone Warehouse from old fone to new. She keeps getting a black screen and it freezes a lot. Tried restarting it but doesn't seem to work. Anybody else had this problem or know of any solution's?
    12-30-2014 04:31 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try wiping the system cache partition, which won't erase any personal data: https://support.t-mobile.com/docs/DOC-14686. Also, if an SD card is present, try unmounting it in Settings>Storage​, then removing it, since a corrupt card could cause various problems.
    12-31-2014 03:26 AM

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