07-20-2017 11:24 PM
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  1. kgk1985's Avatar
    And you can't root the Verizon version
    04-15-2016 01:20 PM
  2. pduffer's Avatar
    I never have a Bluetooth skipping issue with my Note 4 on Verizon. I regularly connect to car and a Bluetooth speaker at home.
    04-15-2016 02:14 PM
  3. Soreloser's Avatar
    Solution:
    0. Pre-work: Phone must be rooted.
    Unfortunately, those of us with an AT&T version are not able to root...so no love for us.
    04-15-2016 05:53 PM
  4. Steve Berube's Avatar
    Thanks for posting this.

    Same issue with s7 edge on Verizon and Samsung level on and level u.

    Tried turning off fitbit all day sync. Didn't help. Disabled location and that solved it.

    My issue was every 30ish seconds audio would cut out.

    Phone: Note 4, SM-N910C
    Android 5.1.1 N910CXXU1COJ5 - stock, not rooted

    I just started having this problem 3 weeks ago: When connected to a BT audio device, audio "skips" for 1 sec or less (no sound on the BT speaker... and when the sound returns, a second of music is "lost"). The problem happens 3 to 5 times in each song, or even more. It happens on spotify, play music, youtube and any other player I tested. Screen on or screen off.

    I tried turning wifi off and it didn't help at all. What solved the problem was turning "location" off.

    If location is off, the audio is absolutely perfect. Turning it back on brings the problem back.

    Since the problem was apparently related to some app that was using the location services, I disabled the location history and checked the "recent location requests" list. All the apps in that list were uninstalled. Only one remaining was "google play services", which can't be uninstalled. Unfortunately after all that, the problem was still there.

    So.... for now I blame some samsung or google play services update for the issue I have on my phone. And I am still searching for a real fix (turning location off is not an option, specially because it makes it impossible to use navigation apps).
    05-02-2016 08:02 PM
  5. CSM MinerUK's Avatar
    I use standard music player app, PowerAmp and Spotify, both wired connection via USB and headphone jack. It also affects my Sennheiser Momentum 2.0 wireless and Jabra wireless gym headphones, and UE Megaboom, and various other wireless devices that I or my friends have. The issue occurs using all of these...so its definitely that phone!

    I found that enabling developer options and changing limit background processes to 'at most 1 background process' makes the problem occur much less often, and no process makes it go away entirely. only trouble is, this turns itself back to standard every time the phone turns off, and sometimes just randomly. so still annoying. After a factory reset, with literally nothing installed, playing music from an SD card via standard card, issue remains, and also after just installing spotify. Thus I dont believe its another APP interfering. Just poor software.

    Does anyone know if these issues happen on other android devices? ive only ever had samsung, but if this only occurs with samsung, might have to ditch sammy in favour of a phone that can perform this basic function. forget motion controls and all that rubbish! make sure your basic functions work first!

    Dayuum!
    06-15-2016 10:30 PM
  6. sparksd's Avatar
    I use standard music player app, PowerAmp and Spotify, both wired connection via USB and headphone jack. It also affects my Sennheiser Momentum 2.0 wireless and Jabra wireless gym headphones, and UE Megaboom, and various other wireless devices that I or my friends have. The issue occurs using all of these...so its definitely that phone!

    I found that enabling developer options and changing limit background processes to 'at most 1 background process' makes the problem occur much less often, and no process makes it go away entirely. only trouble is, this turns itself back to standard every time the phone turns off, and sometimes just randomly. so still annoying. After a factory reset, with literally nothing installed, playing music from an SD card via standard card, issue remains, and also after just installing spotify. Thus I dont believe its another APP interfering. Just poor software.

    Does anyone know if these issues happen on other android devices? ive only ever had samsung, but if this only occurs with samsung, might have to ditch sammy in favour of a phone that can perform this basic function. forget motion controls and all that rubbish! make sure your basic functions work first!

    Dayuum!
    See my earlier posts with the link to the Google problem report I made on this - other users with other devices chimed in on it saying they also see it on their device.
    06-15-2016 10:43 PM
  7. Matthew Rizzo's Avatar
    Vz Galaxy s7. Same issue. Tested multiple apps and multiple headsets, all same issue. So far doesn't happen while screen is on, and enabling always on feature doesn't help.
    06-30-2016 01:00 PM
  8. Astral69's Avatar
    It happens on LG, Nexus, Sony, Xiaomi and HTC.....and Iphones iOS and Windows Phone LOL
    Yes, i tried all those phones and operating systems. Bluetooth skipping problem is directly related to interferances of some electromagnetic stuff...crazy
    07-08-2016 03:46 PM
  9. Soreloser's Avatar
    Well, I recently got a S7 Active and I can say with certainty that it does NOT do the skipping. The Note 4 does but the S7 does not. I also have a LG G4 that does NOT do it either. Only my Note 4...

    Posted via the Android Central App
    07-08-2016 07:22 PM
  10. Astral69's Avatar
    So you have differenmt kind of issue with skips than. How/where do you listen to bluetooth music ? Spotify or other online services ?
    07-09-2016 08:46 AM
  11. Soreloser's Avatar
    So you have differenmt kind of issue with skips than. How/where do you listen to bluetooth music ? Spotify or other online services ?
    I have issues with my Note 4 when I use any of my three bluetooth headsets listening to music on my phone. The music is on the phone memory, not an SD card (although it happens if it is on a sd card as well) using Motorola Buds, LG HBS-800 or LG HBS-750. It also happens playing music via bluetooth in my 2013 Subaru Impreza. It happens about every minute or so where the is a blip of sound similar to that of a scratch on an old LP record player. The music continues during the anomaly. It is noticeable enough that my 8 year old has commented on it. If I leave the screen on it does NOT happen.

    Using the headsets, it happens if I am sitting at my desk, walking throughout the neighborhood or at work. The phone can be stationary or in my pocket, it doesn't matter.

    I had the phone replaced by AT&T and the second phone did the same as the first.
    07-09-2016 12:40 PM
  12. sparksd's Avatar
    I have issues with my Note 4 when I use any of my three bluetooth headsets listening to music on my phone. The music is on the phone memory, not an SD card (although it happens if it is on a sd card as well) using Motorola Buds, LG HBS-800 or LG HBS-750. It also happens playing music via bluetooth in my 2013 Subaru Impreza. It happens about every minute or so where the is a blip of sound similar to that of a scratch on an old LP record player. The music continues during the anomaly. It is noticeable enough that my 8 year old has commented on it. If I leave the screen on it does NOT happen.

    Using the headsets, it happens if I am sitting at my desk, walking throughout the neighborhood or at work. The phone can be stationary or in my pocket, it doesn't matter.

    I had the phone replaced by AT&T and the second phone did the same as the first.
    Exactly describes my experience with my Sprint except my Subaru is 2015 Forester.
    07-09-2016 02:47 PM
  13. Gabriel Pumple's Avatar
    It happens on LG, Nexus, Sony, Xiaomi and HTC.....and Iphones iOS and Windows Phone LOL
    Yes, i tried all those phones and operating systems. Bluetooth skipping problem is directly related to interferances of some electromagnetic stuff...crazy
    I never experienced this problem with my T-Mobile LG G3. I had a different problem, and they gave me an S5 as a warranty replacement, it is brand new and I experienced this problem from day 1. I am running 6.0.1
    07-13-2016 09:31 AM
  14. nahoku's Avatar
    It's a hardware/build problem which contributes to RF interference. Just because some phones don't show it doesn't mean the peripheral devices (headsets, keyboards, nav systems, etc) are not part of the problem. Both devices need to "handshake" and if either device is on boarder spec or weak to begin with, interference will win out, and there goes the connection!

    My Note 4 also drops out intermittently with my headsets. Luckily, I don't use my headsets that often. However, my car nav connection never drops out. I can have the phone in my belt case behind me and BT works just fine. My HTC phones also never drop out using all the same headsets.
    07-13-2016 05:09 PM
  15. dgcrane's Avatar
    Hello, I am having some slight issues that I was really helping someone could assist me with. I also am having annoying millisecond sputters when the screen is off. I decided to root my phone this evening to try the no frills cpu tool that appears to have fixed some peoples problems. My rooting process appears to have gone fine according to superSU / busy box and Titanium backup but when I try to run No Frills, I get a You must have root access error.

    Does anyone know what I am doing wrong and how to resolve the problem ?

    Thanks
    dgcrane

    Note 4 Bluetooth "skipping" audio.-screenshot_2016-07-13-23-00-58.jpg

    Note 4 Bluetooth "skipping" audio.-screenshot_2016-07-13-23-01-17.jpg
    07-13-2016 10:15 PM
  16. Distrack's Avatar
    Well, I recently got a S7 Active and I can say with certainty that it does NOT do the skipping. The Note 4 does but the S7 does not. I also have a LG G4 that does NOT do it either. Only my Note 4...
    I have the same problem using a Samsung Galaxy S7(Exynos) paired with Samsung Level On Bluetooth headphones. This is the first Im getting those "skips", very annoying.
    08-06-2016 01:03 PM
  17. sparksd's Avatar
    I've posted several times to this thread regarding my issues with skipping and every set of Bluetooth earbuds I own but I just went on an extended road trip and used the N4 paired with my 2015 Subaru Forester's audio system and it worked streaming music without a skip and with the screen off - I had been using it in the car with the screen on because I knew that worked with my earbuds and this was the first I tried the screen off in the car. I used the same apps that skip with the earbuds.
    08-06-2016 03:10 PM
  18. adamek_82's Avatar
    I have the same problem using a Samsung Galaxy S7(Exynos) paired with Samsung Level On Bluetooth headphones. This is the first Im getting those "skips", very annoying.
    I have the same problem with S7 Edge (Samsung), so it's not that the problem is limited to Exynos. I'm using Samsung's stuff - Samsung Level U Pro BT headphones, so this stuff should be compatible with their own smartphone. It's very annoying especially it's not a cheap stuff I'm not using many third party apps and only one app that also uses bluetooth to communicate - Garmin Connect, but even when I uninstall it, the problem persists. I'm very disappointed.

    I think maybe boosting priority of the com.android.bluetooth might help, but without root I guess there is no way we can do this. Has any of you had the same issue with Galaxy S7 Edge & Level U Pro and found a workaround?
    08-13-2016 12:03 PM
  19. flanneryd's Avatar
    I was having the same problems reported here. I have a rooted Note 3 running Lollipop. The suggestion to install No-Frills CPU Control and increase the minimum clock frequency above the default 300 MHz WORKED! Thank you!
    09-04-2016 12:46 AM
  20. Android1967's Avatar
    I've found several forums talking about this issue, but none ever ended with a fix to the problem. I just got my Note 4 on Tuesday and was trying to use my Bluetooth receiver (Sony Erricson MW600) while listening to music, but it cuts out every minute or so for about a second. The music continues, so when the audio comes back on the song will be a second later than when it stopped. I tried some things that others have suggested like: turning off wi-fi, using a Bluetooth app such as "Bluetooth Auto Connect," taking the battery out and trying it again, closing "S Health," unpairing and then pairing again, and I think there may have been a few other things I tried but can't remember. My music is just being played through the "Music" app, and the files are stored on a Samsung Pro MicroSDXC.
    Is there anything else that has worked for others with the same problem? Thanks for the help! Oh, and could the version of Bluetooth have an effect on the problem I'm having (like if my receiver isn't 4.1)?
    I was having same annoying problems...had recently switched from Motorola to an android clone with slower CPU (1ghz 1gb RAM and Android 5.1). Your handset maybe choking...go to settings/apps/running and stop all non essential processes. It's easy to overlook that social media sites are constantly spying on user habits and chewing up CPU speed. I was surprised to see that FB and Msgr were running. I noticed a marked improvement in performance/quality once background processes were shut off...hopefully this helps!
    09-05-2016 01:05 PM
  21. dmagikwand's Avatar
    Confirmed Fix!! (for Galaxy 5 and probably Note4). I was one of the original posters on this topic with guys like Sparks.
    I have been using my LG HBS 900's headphones skip free for TWO months. (I didn't wan't to jump the gun and not have a real fix that would disappoint everyone). Previously, the only workaround for me was the app that kept the screen on that was discovered by another poster.
    -I did this in this order
    - Go to the real Samsung website Official Samsung Support
    -Pick your phone from a list or follow the pictures.
    -Download the USB drivers that match your phone (mine was Sprint)...you can find your model number or just click on phones
    until you find yours.
    -Install the USB drivers on your PC BEFORE DOING ANYTHING ELSE-(dont think you have to uninstall Kies...I have both on PC)
    -Download and install Samsung Smart Switch if you don't have it (I was running Kit Kat 4.4 because I didn't care for Lollipop....Smart Connet took me to 6.0.1..I like it after a bunch of tweeks with the notications).
    -Plug in to USB and make a backup of your data if you are running OK (besides the BT issue of course).
    -Unplug phone from USB on PC and do a factory data reset (hold down power + home + volume up until you letters at top of screen (maybe says entering recovery mode....let go of buttons. Use the Up and Down lever to move around and the power button as the enter. Select Factory Reset and reboot.. If the phone sticks on the carrier logo you will have to pull the batteryThis should get you past the Sprint screen. (I went back and repeated and cleared the cache partition...don't know if it is necessary though. Select reboot again
    Turn your phone back on
    Let your phone go back to the factory data to the main screen after all answering the the brand new phone question.
    Plug phone in immediately after you finish this (didn't happen to me but I didn't want any OTA downloads happening...Smart Connect will take care of them)
    You might have to unlock your device or it will say device not responding...just plug back in, it will find it.
    Pick the restore you want to go back to (if you have more than one!!!!! BACKUP PEOPLE)
    The restore process takes about 25 minutes with USB 3.0.
    You can disconnect USB when Smart Connect says it is done.
    After it is done and you've answered all the phone setup questions, the Play Store will begin updating all your apps.

    You will get your contacts, music and pictures back, but all your little app tweaks you will have to go back and redo (worth it to me).
    Best I can figure is Samsung tucked some Bluetooth fix in there in one of last few updates.
    There might be a skip every 20-30 songs but this is just probably part of the technology and just sounds like a record player skip. My device has beautiful bluetooth sound now unless I'm 25 feet away and blocking the antenna on my headset.

    No more screen stay awake for me! If questions I will try to pay attention to this website for the next couple of weeks.

    EDIT: This was done on an unrooted phone, and I used all formats of music....stock factory that was saved on the device, music from the flash card, Pandora, Audible, I heart radio...they all work!!!
    11-28-2016 04:07 AM
  22. Astral69's Avatar
    I can confirm this doesnt work. Music still skipps when you're in close range of other electrical devices. Screen on is an old fix known at least from 2013 and it never worked for me
    There is only 1 hope, BT 5.0 coming soon. Then we will see.
    12-15-2016 10:27 AM
  23. sparksd's Avatar
    I can confirm this doesnt work. Music still skipps when you're in close range of other electrical devices. Screen on is an old fix known at least from 2013 and it never worked for me
    There is only 1 hope, BT 5.0 coming soon. Then we will see.
    Galaxy S8?

    Samsung Galaxy S8 to be among the first to adopt Bluetooth 5.0 - GSMArena.com news
    12-15-2016 06:04 PM
  24. sparksd's Avatar
    Well, I've been part of this thread for a long time and also initiated the Google problem report on it but I'll be signing off it as I have a fix - a new phone. I got a Galaxy S7 Edge (Sprint) and I can confirm that (for me at least) this issue doesn't exist on it using the same Bluetooth earbuds - JayBird BlueBuds (to avoid skips with these, I had to leave the screen on when using these with my Note 4). All around, the S7 Edge is an excellent phone and I'm real pleased with it.
    12-28-2016 06:13 PM
  25. jagmad's Avatar
    Hi all my first post and not tech savvy at all really so bear with me.
    I was looking for a fix to a problem which is related to this but not BT.
    I use my S5 as my music player but not through BT or Aux.
    I use a Fiio E17 headphone amp connected through the usb port and
    incur the same clips/glitches as on here with BT. It doesn't happen
    when amp is connected to the Aux using the phones DAC but when
    using the amps DAC it's just how you describe. It's defo not the Amp
    as it doesn't do it with my other sources. (lap top etc)
    Tried leaving the screen on works a treat but don't really like that idea
    as I listen to my music a lot for long periods. And there's no way of
    charging the phone at the same time as having it connected to the amp
    as it uses the same connection. I tried wireless charging a while ago and
    it interferes with the sound quality.
    The other weird thing is I don't have the problem when connected to my
    vans BT (no amp) well not that I've noticed. I'll be more critical next time I'm in it.
    Also just trying the free countdown timer fix and although it ain't perfect
    it's removed about 80% of them.
    I'm running 6.0.1 although I haven't done latest update as I have read to
    many scare stories.
    I have just picked up a Note 4 running exactly the same version and will
    try that to see if it's the same.
    Just thought it maybe helpful,
    Peace and happiness to all.
    Pies.
    01-22-2017 09:02 AM
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