1. nplateau77's Avatar
    I have only had my Note 4 for a couple of days now, but I think something peculiar is happening. Whenever I touch the screen on my Note 4, the touch key lights come on. I don't really remember this happening before, rather I recollect that they only came on when I touched the actual touch keys. I have them set to 1.5 seconds, and that's all well and fine, but I don't believe they are supposed to come on when I just touch the screen.

    I have watched a few videos to see how the Note 4 of reviewers work, and the touch key lights don't come on when they just touch or swipe the screen. Please help. Your time and responses are very much appreciated.
    01-04-2015 10:12 PM
  2. Soreloser's Avatar
    Mine come on when I touch the screen.
    nplateau77 likes this.
    01-04-2015 10:24 PM
  3. Android D's Avatar
    I have only had my Note 4 for a couple of days now, but I think something peculiar is happening. Whenever I touch the screen on my Note 4, the touch key lights come on. I don't really remember this happening before, rather I recollect that they only came on when I touched the actual touch keys. I have them set to 1.5 seconds, and that's all well and fine, but I don't believe they are supposed to come on when I just touch the screen.

    I have watched a few videos to see how the Note 4 of reviewers work, and the touch key lights don't come on when they just touch or swipe the screen. Please help. Your time and responses are very much appreciated.
    hmm strange that u have noticed it cuz mine comes on when I touch the screen!
    nplateau77 likes this.
    01-04-2015 10:25 PM
  4. nplateau77's Avatar
    That's very strange. I just watched another video, this one by Marquez Brownlee on youtube (I would post a link but since I don't have enough posts I can't). In the video, whenever he touches the screen or swipes, the touch key lights do not come on at all. The only time they come on, is when the touch keys are actually touched. Is my phone defective?
    01-04-2015 11:22 PM
  5. americasteam's Avatar
    Your Note works perfectly fine. Not sure why his act like that in the video. Maybe he's running a custom rom that has that option baked in.

    The reason they're supposed to light up when the screen is touched is to let the user know where they're at. I keep mine off.
    01-04-2015 11:44 PM
  6. brothamoveson's Avatar
    If you go to settings/display/touch key lights you can adjust the setting there. So everything is fine I'm sure you can also set the lights to never come on.

    Posted from my Note 4 baby.
    01-05-2015 12:36 AM
  7. terobaje's Avatar
    I have mine turned off.
    01-05-2015 10:23 AM
  8. pantlesspenguin's Avatar
    If one has power saving mode enabled, the key lights don't turn on. I just turned power saving mode off (I have it on all the time) and my keys lit up every time I touched the screen. Your phone is fine. If you see videos where they're not coming on, that person most likely has power saving mode enabled.
    americasteam likes this.
    01-05-2015 10:43 AM
  9. altec135's Avatar
    Well just noticed mine was not lit even though I was touching screen and the buttons. Checked setting and it's suppose to be on Always. I even did a full restart lastnight before I went to bed. Figured out though when I go back to settings and turn it off then go out of settings then go back into settings and turn it to Always On, the buttons lit up. So there is definitely a glitch, at least on my phone. Just got this phone a week ago.
    01-14-2015 10:31 AM
  10. dpham00's Avatar
    I think it is a software glitch. Happens on my note 4 and tab pro 8.4 occasionally. A restart will fix it for a while

    Sent from my Verizon Samsung Galaxy Note 4
    01-14-2015 12:40 PM
  11. briannamarie91's Avatar
    Well just noticed mine was not lit even though I was touching screen and the buttons. Checked setting and it's suppose to be on Always. I even did a full restart lastnight before I went to bed. Figured out though when I go back to settings and turn it off then go out of settings then go back into settings and turn it to Always On, the buttons lit up. So there is definitely a glitch, at least on my phone. Just got this phone a week ago.
    Make sure power saving mode is turned off. If that is turned on the touch keys will not turn on at all
    01-15-2015 09:07 AM
  12. altec135's Avatar
    Make sure power saving mode is turned off. If that is turned on the touch keys will not turn on at all
    Power saving wasn't on. I never use it. True glitch.
    01-15-2015 10:30 AM
  13. heathersimon's Avatar
    Make sure power saving mode is turned off. If that is turned on the touch keys will not turn on at all
    I have power saving mode on (not ultra) and my touch keys light up.
    01-15-2015 10:34 AM
  14. briannamarie91's Avatar
    Weird because on my Samsung tab (New touchwiz) they don't anymore. They used to on my s4 and note 3 though
    01-15-2015 10:37 AM
  15. briannamarie91's Avatar
    Power saving wasn't on. I never use it. True glitch.
    Hmmm. That's strange. And you're running stock? If you only got it a week ago, exchange it for a brand New one. If its defective you shouldn't have to pay restock fee.
    01-15-2015 10:41 AM
  16. Mr-Guy's Avatar
    It can be turned off as the previous post suggested I wasn't aware of this and just turned mine off to save battery life.

    Posted via the Android Central App
    01-15-2015 11:21 AM
  17. Yash Sahijwani1's Avatar
    Hey this is isn't a glitch or anything to worry at all, this differs on the model numbers sadly. My friends use n910f and one used n910F which have touch key lights turning on Only when you touch the buttons. Whereas I use an N910A by at&t and touch key lights turn on when the screen is touched as well as the buttons. Hope this clears all doubts.
    01-16-2016 05:24 PM

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