1. Crispy's Avatar
    I have a brand new Note 4 on Verizon. Was really looking forward to SHealth. The first time I launched it, it said it needed to update - Samsung apps opened and did a 57MB download.

    Now when I try to open it, there's a long delay then I get the force close message. Have tried rebooting too.
    01-06-2015 07:20 PM
  2. Android D's Avatar
    Hmm...tht's pretty interesting...Have you tried to remove the S-health and perhaps install it again?
    Or may be tried clearing cache and data?
    01-06-2015 11:47 PM
  3. Crispy's Avatar
    To anyone else who has this issue, and I'm guessing it applies to other apps, I spent a lot of time debugging it, tried clearing caches, reinstall, clearing updates etc, and finally found what's causing it.

    If you switch to ART, it will not work. I switched back to Dalvik and it now works.
    01-07-2015 04:00 AM
  4. PowerhouseKSAP's Avatar
    I'm having a similar issue except I have a Note 3. I've done a complete manufacturer reset on my phone and gear 5 times with no luck. I get an error 4002-"Device does not exist in store" I don't know what's causing it but I hope Samsung fixes it soon. From what I was told by a Samsung Experience rep at Best Buy this is a known issue and will be fixed with the next update. The problem is the rep didn't know when the update would take place.
    01-07-2015 10:51 AM
  5. Joe Nunya's Avatar
    Mine is working perfect so far on my Note 4
    However S Health does not seem to exist anymore for anything that does not come preloaded with it.

    I have tried to find it to install on my wife's Galaxy S3.
    01-07-2015 11:09 AM
  6. Alisha Adams's Avatar
    I'm having the same issue! Not only does it take forever to open the app,but I can't do the exersise part at all. I get the error message "S Health has stopped working" and I get wait or close not only is it annoying and very frustrating,I don't really like how I can't sync it with my fitbit my aunt bought a galaxy gear pedometer and has had nothing but problems with it I'm honestly considering taking it off my phone completely I'm hoping that with the new update its fixed!!

    Posted via the Android Central App
    01-07-2015 03:31 PM

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