1. John Dewey's Avatar
    I have a Samsung Galaxy Note 4 on Verizon which I got about 4 days ago. It has Android 4.4.4 KitKat and everything and the phone itself works great! The only problem is that it loses signal randomly throughout the day and no matter what I do I can't get signal back unless I restart my phone or turn it off then back on. I haven't messed with any of the setting or anything so I don't know why this is happening. I'll have 4GLTE in one spot and an hour later I have no signal at all in that exact same spot. I restart my phone and BOOM I have it back. Anybody know what's happening?
    01-09-2015 01:39 PM
  2. SpookDroid's Avatar
    I would try your SIM on another phone to see if the problem is the service or your SIM, but if you just got the phone, I'd say don't wait... just get it replaced. If a new product doesn't work the way it should be, you shouldn't have to troubleshoot it, just get a new one.
    01-09-2015 01:50 PM

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