unfortunately samsung galaxy has stopped! why ? & how to fix it!

[Scott11111]

hi im getting this message lately on my note 4
"unfortunately samsung galaxy has stopped"
what should i do?

 

[B. Diddy]

Welcome to Android Central! It might be the Samsung Galaxy Store, which is Samsung's own app store. Try going to the App Manager, select Galaxy Store, and Clear Cache/Clear Data, then Force Stop.

 

[frivolous carpet]

I'm getting the same notification since yesterday. It's getting more frequent and I'm not even sure what it is that has stopped working.

 

[Haalcyon]

Re: unfortunately samsung galaxy has stopped! why ? & how to fix it!

There is another thread about this happening to S5s. I have a feeling whatever the cause is it's similar.

http://forums.androidcentral.com/showthread.php?t=485214

 

[latinking91]

I have the note 4 and im getting the same thing in certain applications. Everytime i click to my gallery i get that pop up. Ive cleared the cache but nothing

Posted via My Note 4

 

[rainfallis]

experiencing same problem. as of today, i've been getting 'unfortunately, samsung galaxy has stopped' whenever i open my gallery. not sure about other apps.

 

[prostheus]

My fiancé had this issue. I did the following to get rid of it:
- Go to settings, application manager
- Swipe left to go to all the apps
- scroll down to "Samsung Galaxy"
- clear cache, then data
- reset the phone (hold button on right, then choose reset)

This was on her note 4. Hope it helps!

 

[kapanther]

My fiancé had this issue. I did the following to get rid of it:
- Go to settings, application manager
- Swipe left to go to all the apps
- scroll down to "Samsung Galaxy"
- clear cache, then data
- reset the phone (hold button on right, then choose reset)

This was on her note 4. Hope it helps!

^^^ works ^^^ disable the "show notifications" while your in there

 

[B. Diddy]

My fiancé had this issue. I did the following to get rid of it:
- Go to settings, application manager
- Swipe left to go to all the apps
- scroll down to "Samsung Galaxy"
- clear cache, then data
- reset the phone (hold button on right, then choose reset)

This was on her note 4. Hope it helps!

Thanks for this tip! Although when you say "reset," do you mean a simple reboot? I don't think you'd need to do a full factory reset.

 

[LaTuFu]

Thanks for this tip! Although when you say "reset," do you mean a simple reboot? I don't think you'd need to do a full factory reset.

I'm pretty sure he meant "select restart" but I agree with you, it is worth clarifying that statement.

 

[B. Diddy]

Yep, I agree! Just wanted to make sure we didn't have a bunch of people thinking they had to go through the hassle of a factory data reset ...

 

[LaTuFu]

Yep, I agree! Just wanted to make sure we didn't have a bunch of people thinking they had to go through the hassle of a factory data reset ...

Well, that might be fun in and of itself for a couple of minutes...

 

[B. Diddy]

You mean, fun like a root canal?

 

[Agatha Jeanne Scholar-Shepherd]

What is the meaning of (unfortunately your Samsung galaxy has stopped.) i have had my samsung galaxy 5 for about 3 months then suddenly this notice appeared

 

[grt5852]

yeah this is happenig to me too....i tried clearing the cache but the problem still persists.

 

[B. Diddy]

What is the meaning of (unfortunately your Samsung galaxy has stopped.) i have had my samsung galaxy 5 for about 3 months then suddenly this notice appeared

Welcome to Android Central! Did you happen to read the previous posts in this thread?

 

[B. Diddy]

yeah this is happenig to me too....i tried clearing the cache but the problem still persists.

Welcome to Android Central! Did you also Clear Data as well?

 

[Golfdriver97]

What is the meaning of (unfortunately your Samsung galaxy has stopped.) i have had my samsung galaxy 5 for about 3 months then suddenly this notice appeared

Welcome to the forums. For whatever reason, the app (which is tied to Samsung's version of Android) is crashing. Usually with app crashes, a cache clear is sufficient. However, as a few have reported in this case, an app specific cache clear and Data wipe are needed. I am guessing there is a conflict of data that is happening, which is why both should fix the issue.

 

[Branka Linden]

experiencing same problem. as of today, i've been getting 'unfortunately, samsung galaxy has stopped' whenever i open my gallery. not sure about other apps.

Exactly the same!

 

[B. Diddy]

Has anyone tried going to the App Manager, selecting the Galaxy App Store, and Disabling it (or Turning Off), if possible? Obviously, this isn't a great solution if the Galaxy App Store is important to you, but I'd venture a guess that 90% of people don't care about the Galaxy App Store.

Obviouosly, I'm assuming here that "Samsung Galaxy" refers to the Galaxy App Store.