02-23-2016 02:54 AM
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  1. Scott11111's Avatar
    hi im getting this message lately on my note 4
    "unfortunately samsung galaxy has stopped"
    what should i do?
    01-27-2015 01:19 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! It might be the Samsung Galaxy Store, which is Samsung's own app store. Try going to the App Manager, select Galaxy Store, and Clear Cache/Clear Data, then Force Stop.
    01-27-2015 01:56 AM
  3. frivolous carpet's Avatar
    I'm getting the same notification since yesterday. It's getting more frequent and I'm not even sure what it is that has stopped working.
    01-27-2015 06:59 PM
  4. Haalcyon's Avatar
    There is another thread about this happening to S5s. I have a feeling whatever the cause is it's similar.

    http://forums.androidcentral.com/sho...d.php?t=485214
    01-27-2015 08:04 PM
  5. latinking91's Avatar
    I have the note 4 and im getting the same thing in certain applications. Everytime i click to my gallery i get that pop up. Ive cleared the cache but nothing

    Posted via My Note 4
    rainfallis likes this.
    01-28-2015 01:12 AM
  6. rainfallis's Avatar
    experiencing same problem. as of today, i've been getting 'unfortunately, samsung galaxy has stopped' whenever i open my gallery. not sure about other apps.
    01-28-2015 03:35 AM
  7. prostheus's Avatar
    My fiancé had this issue. I did the following to get rid of it:
    - Go to settings, application manager
    - Swipe left to go to all the apps
    - scroll down to "Samsung Galaxy"
    - clear cache, then data
    - reset the phone (hold button on right, then choose reset)

    This was on her note 4. Hope it helps!
    01-28-2015 07:00 AM
  8. kapanther's Avatar
    My fiancé had this issue. I did the following to get rid of it:
    - Go to settings, application manager
    - Swipe left to go to all the apps
    - scroll down to "Samsung Galaxy"
    - clear cache, then data
    - reset the phone (hold button on right, then choose reset)

    This was on her note 4. Hope it helps!
    ^^^ works ^^^ disable the "show notifications" while your in there
    01-28-2015 10:14 AM
  9. B. Diddy's Avatar
    My fiancé had this issue. I did the following to get rid of it:
    - Go to settings, application manager
    - Swipe left to go to all the apps
    - scroll down to "Samsung Galaxy"
    - clear cache, then data
    - reset the phone (hold button on right, then choose reset)

    This was on her note 4. Hope it helps!
    Thanks for this tip! Although when you say "reset," do you mean a simple reboot? I don't think you'd need to do a full factory reset.
    01-28-2015 10:35 AM
  10. LaTuFu's Avatar
    Thanks for this tip! Although when you say "reset," do you mean a simple reboot? I don't think you'd need to do a full factory reset.
    I'm pretty sure he meant "select restart" but I agree with you, it is worth clarifying that statement.
    B. Diddy likes this.
    01-28-2015 11:59 AM
  11. B. Diddy's Avatar
    Yep, I agree! Just wanted to make sure we didn't have a bunch of people thinking they had to go through the hassle of a factory data reset ...
    LaTuFu likes this.
    01-28-2015 01:15 PM
  12. LaTuFu's Avatar
    Yep, I agree! Just wanted to make sure we didn't have a bunch of people thinking they had to go through the hassle of a factory data reset ...
    Well, that might be fun in and of itself for a couple of minutes...
    01-28-2015 02:04 PM
  13. B. Diddy's Avatar
    You mean, fun like a root canal?
    01-28-2015 02:07 PM
  14. Agatha Jeanne Scholar-Shepherd's Avatar
    What is the meaning of (unfortunately your Samsung galaxy has stopped.) i have had my samsung galaxy 5 for about 3 months then suddenly this notice appeared
    01-28-2015 04:54 PM
  15. grt5852's Avatar
    yeah this is happenig to me too....i tried clearing the cache but the problem still persists.
    01-28-2015 05:10 PM
  16. B. Diddy's Avatar
    What is the meaning of (unfortunately your Samsung galaxy has stopped.) i have had my samsung galaxy 5 for about 3 months then suddenly this notice appeared
    Welcome to Android Central! Did you happen to read the previous posts in this thread?
    01-28-2015 07:46 PM
  17. B. Diddy's Avatar
    yeah this is happenig to me too....i tried clearing the cache but the problem still persists.
    Welcome to Android Central! Did you also Clear Data as well?
    01-28-2015 07:46 PM
  18. Golfdriver97's Avatar
    What is the meaning of (unfortunately your Samsung galaxy has stopped.) i have had my samsung galaxy 5 for about 3 months then suddenly this notice appeared
    Welcome to the forums. For whatever reason, the app (which is tied to Samsung's version of Android) is crashing. Usually with app crashes, a cache clear is sufficient. However, as a few have reported in this case, an app specific cache clear and Data wipe are needed. I am guessing there is a conflict of data that is happening, which is why both should fix the issue.
    01-28-2015 10:05 PM
  19. Branka Linden's Avatar
    experiencing same problem. as of today, i've been getting 'unfortunately, samsung galaxy has stopped' whenever i open my gallery. not sure about other apps.

    Exactly the same!
    01-29-2015 07:48 AM
  20. B. Diddy's Avatar
    Has anyone tried going to the App Manager, selecting the Galaxy App Store, and Disabling it (or Turning Off), if possible? Obviously, this isn't a great solution if the Galaxy App Store is important to you, but I'd venture a guess that 90% of people don't care about the Galaxy App Store.

    Obviouosly, I'm assuming here that "Samsung Galaxy" refers to the Galaxy App Store.
    01-29-2015 12:58 PM
  21. Haalcyon's Avatar
    Has anyone tried going to the App Manager, selecting the Galaxy App Store, and Disabling it (or Turning Off), if possible? Obviously, this isn't a great solution if the Galaxy App Store is important to you, but I'd venture a guess that 90% of people don't care about the Galaxy App Store.

    Obviouosly, I'm assuming here that "Samsung Galaxy" refers to the Galaxy App Store.
    I don't know if its for the Galaxy App Store but it just says Samsung Galaxy:
    Attached Thumbnails unfortunately samsung galaxy has stopped! why ? & how to fix it!-1422555905814.jpg  
    01-29-2015 01:25 PM
  22. B. Diddy's Avatar
    Can you find any other app that represents the Galaxy App Store in that list?
    01-29-2015 03:58 PM
  23. Haalcyon's Avatar
    Can you find any other app that represents the Galaxy App Store in that list?
    Perhaps...
    Attached Thumbnails unfortunately samsung galaxy has stopped! why ? & how to fix it!-1422572355613.jpg  
    B. Diddy likes this.
    01-29-2015 05:59 PM
  24. B. Diddy's Avatar
    Ok, so much for my theory.
    01-29-2015 06:41 PM
  25. Jade Liau's Avatar
    Thanks for the steps mentioned.
    I had experiencing the same problem mentioned and tested with the following steps & it works

    - Go to settings, application manager
    - Swipe left to go to all the apps
    - scroll down to "Samsung Galaxy"
    - clear cache WOULD DO, NO NEED TO CLEAR data
    - RESTART the phone (hold button on right, then choose RESTART)

    Hope abit of corrections in CAPS help the others
    01-29-2015 08:27 PM
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