1. Tomster88's Avatar
    Hey guys!
    I want to use google play music to play the audio files I have on my SD card that's in my Galaxy Note 4. But it won't read them and I can't find them with the app anywhere. Am I missing something? I use the built in Samsung Music app and it reads all the files on the card just fine.thanks!

    Posted via the Android Central App
    02-01-2015 03:14 AM
  2. ak_r7's Avatar
    Try formatting your card.


    Sent from my iPhone using Tapatalk
    02-01-2015 04:44 AM
  3. naira1's Avatar
    Try clearing cache and data from the music app. If that doesn't help, then delete and re-install it again.

    Sent from my SM-N910C using Tapatalk
    02-01-2015 04:57 AM
  4. D Android's Avatar
    Try formatting your card.


    Sent from my iPhone using Tapatalk
    If his stock music app reads the files then it has nothing to do with the card. Is your music located in a folder called that? All my files are in Music folder and Google's app reads them fine.
    Jaxland101 likes this.
    02-01-2015 04:59 AM
  5. calebleesdad's Avatar
    I ran into this same issue when I put in a new SD card (my first! ) Freaked out too when I moved music over to it fine and then couldn't get it to play. The note 4 music app nor google music player wasn't locating the files. VLC player found them (changed directory) and played everything so it wasn't the card or phone. Solution I found online was taken from a poster with the same experience with an S4:

    - Create a new folder on your card named "Samsung"
    - make another within called "music"
    - move all music into this folder
    - close and clear data from google play music app
    - open google play music again

    I did the same with movies. That is, made a folder in Samsung called movies.

    Good luck!

    Posted via the Android Central App
    02-01-2015 09:45 AM
  6. Tomster88's Avatar
    If his stock music app reads the files then it has nothing to do with the card. Is your music located in a folder called that? All my files are in Music folder and Google's app reads them fine.
    I'll have to check and see where the files are. I believe originally I just dragged music for my iTunes folder onto the SD card connected to my computer. So maybe I didn't put them in the right place

    Posted via the Android Central App
    02-01-2015 10:34 AM
  7. Jadien's Avatar
    When GPAA first came out I jumped on it and downloaded the app. I was surprised to find that the app on the phone could not read my SD card and find the music the stock app was able to find easily. So, I had to move the files onto my computer and then upload them to GPAA from the Web interface. This was like 2 years ago it seems, so that might not be the case anymore but it's always an option.

    Posted via the Android Central App
    02-01-2015 10:51 AM
  8. rickray's Avatar
    I have the same issue. But the solution is very easy. Just change the folder of your songs to "Music". It must be the exact word, because I used "Musics" and it didn't work
    03-01-2015 10:06 AM
  9. kirksucks's Avatar
    Buy poweramp. Best app I ever purchased. I've never liked the experience using Google play music player. The most frustrating is "cannot cast sideloaded music" but you can't organize music by sideloaded or not.

    Posted via the Android Central App
    eshropshire likes this.
    03-01-2015 10:36 AM
  10. troyellis001's Avatar
    calebleesdad, thank you, this really helped. I was getting frustrated with my new, low-brand phone as it has only 4GB internal memory and would not play music from the SD unless I moved it to the internal memory which of course was being depleted. Your tip was superb, so, I broke down the folders within my music folder, and now am able to play on Google. Thanks so much.
    07-24-2015 09:18 AM
  11. Patrick McDonough's Avatar
    Thanks that worked for me!
    08-01-2015 02:53 PM
  12. Patrick McDonough's Avatar
    thanks that worked for me!
    08-01-2015 02:54 PM
  13. Yojimbo2000's Avatar
    I have the same issue. But the solution is very easy. Just change the folder of your songs to "Music". It must be the exact word, because I used "Musics" and it didn't work
    Thanks this worked for me. I found a folder called /Android/media/ on the external sd card, so I had created a folder called music in there and uploaded all my files there, but the play music app couldn't see them. Just changing the name of the folder to Music with a capital M fixed this.
    11-17-2015 07:04 AM
  14. Bryan Johnson3's Avatar
    Hey guys!
    I want to use google play music to play the audio files I have on my SD card that's in my Galaxy Note 4. But it won't read them and I can't find them with the app anywhere. Am I missing something? I use the built in Samsung Music app and it reads all the files on the card just fine.thanks!

    Posted via the Android Central App
    In the storage menu for your device set to always use internal storage. Then go to settings in Google Play , under storage it should now be able to see the sd card. You may have to erase the card so make sure you back up your music elsewhere first.
    02-05-2016 06:09 PM
  15. Jimmy Basquez's Avatar
    Omg, that did it....many thanks note 3 64gb sd card
    02-25-2016 07:27 PM
  16. Charde Romero's Avatar
    Worked Brilliantly ! Thank You!

    I had the problem of waking up one morning and all my music in "My Library" on Google Play was gone. I connected it to my laptop and found that all the music was still on my SD card and showed up fine under the Samsung Device on the computer. Turned it back on, and lo and behold there was music again! But I started to notice that I was missing quite a bit. Even though all the music was in a folder called "Music" on my SD Card, I realized that Google Play was only recognizing ONE of the subfolders called PC, even though all the subfolders appeared on the device.

    To end, I did exactly that, created a new folder called Samsung on the SD card and placed the Musicfolder in it. Now everything shows up.
    Best of Luck!
    06-19-2016 03:25 PM
  17. Krayol's Avatar
    Moving from \Music to a new subfolder is the only thing that worked. Suspect it may be a bug on my S7, but is definitely working since it was moved. Thanks Charde Romero and calebleesdad.
    12-22-2016 11:07 AM
  18. Rohit Kumar Sambaria's Avatar
    Thanks rickray for your valuable help, got the issue resolved.
    05-11-2017 01:20 PM

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