1. bonez1982's Avatar
    Hello everyone,

    So I purchased my Note 4 about a month ago and absolutely love this phone however, I have a problem with the volume up not always working. Volume down seems fine but in order for up to work I need to press it like 100x before it responds. Volume up will for for a few minutes after that then stop working again and I need to press it 100x again to work. Very strange I know.

    I have tried a full wipe and even reload of the OS through kies and Odin with no improvements. I am unable to return the phone to the carrier for replacement as I am not the original owner of the device so the only other option is to pay and have my phone repaired.

    Anyone else have this issue?

    Thanks in advance!
    02-12-2015 07:45 PM
  2. lovecars's Avatar
    That sounds like a hardware problem. Hopefully it's under warranty
    02-12-2015 07:47 PM
  3. bonez1982's Avatar
    Yeah the provider said it is but since I'm not the original owner of the phone I'd probably have to pay to fix
    02-12-2015 07:49 PM
  4. dpham00's Avatar
    Talk to your carrier, they might cover it. I know Verizon will cover the active device on the line, regardless if it was bought on your account.

    Sent from my Verizon Samsung Galaxy Note 4
    02-13-2015 08:03 AM

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