1. buriedalive's Avatar
    Owned my Note 4 for about a month now. Love it but yesterday I noticed that the 4G symbol has disappeared from the top of the screen. Thought maybe I was in a bad signal area but GF's iPhone had full 4G signal. I'm at work now & its definitely not reappearing any time at all. WIFI works fine so thats some saving grace.

    I've tried removing the battery for 10 mins. Restarting. Switching from LTE/WCDMA/GSM to WCDMA/GSM restarting then switching LTE/WCDMA/GSM back on & restarting again. Switching data roaming on & off. Made sure "Auto sync data" was on. I'm running out of ideas. I also checked the internet/APN settings from my provider but thats made no difference.

    Am I looking at having to do a full reset?
    02-24-2015 12:42 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you also spoken with your carrier?
    02-24-2015 02:53 PM
  3. buriedalive's Avatar
    Have you also spoken with your carrier?
    No but I don't expect they can help anymore than their website can (have confirmed all settings specifically for my SM-N910U model) and no one else I know using the same carrier (including my GF) is having a similar problem. Thanks
    02-24-2015 03:35 PM
  4. B. Diddy's Avatar
    I was just thinking that they might consider a new SIM.

    Posted via Android Central App.
    Please excuse any typos or autocorrect derps.
    02-24-2015 03:46 PM
  5. buriedalive's Avatar
    I was just thinking that they might consider a new SIM
    That was something I was thinking actually aswell. My SIM is at least 4 years old (carried over from my iPhone 4 I replaced). Thanks, I might try that aswell
    02-24-2015 03:58 PM
  6. z06mike's Avatar
    They can either "reboot" your account/network settings or they will give you a new SIM. If one of those two options doesn't work, they will get you a new phone.
    02-24-2015 05:36 PM

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