03-17-2015 10:06 AM
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  1. unitedflow's Avatar
    unitedflow
    I recently updated my sprint note 4 to lollipop and I've just noticed that I can't complete any downloads anymore. I've tried to download my pay stub and a video and the download starts then just stops. Any thoughts on a fix?

    Posted via the Android Central App
    03-11-2015 05:01 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Go to the App Manager, select Download Manager, and Clear Cache/Clear Data, then Force Stop. Now try again.
    03-11-2015 06:40 PM
  3. stackberry369's Avatar
    stackberry369
    Originally Posted by unitedflow
    I recently updated my sprint note 4 to lollipop and I've just noticed that I can't complete any downloads anymore. I've tried to download my pay stub and a video and the download starts then just stops. Any thoughts on a fix?

    Posted via the Android Central App
    I can't update my prl or profile since update to Lollipop

    Posted via the Android Central App
    03-11-2015 07:47 PM
  4. unitedflow's Avatar
    unitedflow
    Originally Posted by B. Diddy
    Go to the App Manager, select Download Manager, and Clear Cache/Clear Data, then Force Stop. Now try again.
    That didn't work. It's weird because downloading worked perfectly before. The download arrow starts then just disappears.

    Posted via the Android Central App
    03-17-2015 08:40 AM
  5. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Ok, try wiping the system cache partition: https://support.t-mobile.com/docs/DOC-14686
    03-17-2015 09:50 AM
  7. unitedflow's Avatar
    unitedflow
    Originally Posted by B. Diddy
    Ok, try wiping the system cache partition: https://support.t-mobile.com/docs/DOC-14686
    I just did a factory reset and i still have the problem. Do you know if i can recover s notes?

    Posted via the Android Central App
    03-17-2015 09:52 AM
  8. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Sorry, not sure how to recover S Notes.

    Try booting into Safe Mode and see if the problem persists: Access Safe Mode - Samsung Galaxy Note® 4
    03-17-2015 10:06 AM
« Recover deleted S-notes after factory data reset? | A virus? Bad app? I'm not sure what's causing this but I need some help! »

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