1. Dankees's Avatar
    So, I set some custom ringtones and message alerts for some of my contacts (in their contacts page) but they aren't working.

    The same sounds still play from before.

    Can someone please help me?

    Thank you.

    Posted via the Android Central App
    03-12-2015 09:51 AM
  2. Gekko's Avatar
    So, I set some custom ringtones and message alerts for some of my contacts (in their contacts page) but they aren't working.

    The same sounds still play from before.

    Can someone please help me?

    Thank you.

    Posted via the Android Central App
    try reboot.
    03-12-2015 10:04 AM
  3. Dankees's Avatar
    I set them last night, shutdown, and they don't work today.

    Posted via the Android Central App
    03-12-2015 07:47 PM
  4. Dankees's Avatar
    So, how come this isn't working?
    03-13-2015 03:06 PM
  5. doohsun's Avatar
    are you using zedge by any chance?
    03-13-2015 03:09 PM
  6. Dankees's Avatar
    03-14-2015 12:47 PM
  7. Mr-Guy's Avatar
    I do this all the time go to your contact and select edit scroll down to ring tone touch that and change from there and save, I use zedge for new ring tones.

    Posted via the Android Central App
    03-14-2015 01:03 PM
  8. teddeli's Avatar
    I had the same problem. Was on the phone with verizon tech support for 2hrs trying everything. Finally realized that some file must have been corrupted when transferring my contacts to the new note 4 Backed up everything on Verizon cloud, did a factory reset. Ringtones now work.
    03-20-2015 07:11 PM

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