05-08-2015 04:54 PM
59 123
tools
  1. smalba's Avatar
    I went to the settings and the option to use it anywhere is greyed out. I'm using the note 4 on sprint with lollipop update . Anyone know how to enable it?

    Posted via the Android Central App
    Blipstein likes this.
    03-12-2015 07:02 PM
  2. B. Diddy's Avatar
    I wonder if S Voice prevents Ok Google detection on any screen. Maybe try S for Switch Voice Free? See this article: Start Google Now with your voice on the Galaxy Note 3 - CNET
    03-12-2015 07:17 PM
  3. soldier45's Avatar
    How exactly do you have the lolipop update...
    03-12-2015 08:24 PM
  4. smalba's Avatar
    I'll have to check the 's voice. And I'm on sprint , just got the download today for lollipop.

    Posted via the Android Central App
    03-12-2015 10:08 PM
  5. smalba's Avatar
    Has anyone on sprint with lollipop been able to set okay Google everywhere? It's still just greyed out.

    Posted via the Android Central App
    03-12-2015 11:43 PM
  6. KoukiFC3S's Avatar
    Same issue here.

    Posted via the Android Central App
    03-12-2015 11:59 PM
  7. msndrstood's Avatar
    Same here, I tried turning s voice off, still no Google on lock screen on or off. Works on home screens.

    via The Note 4
    03-13-2015 12:47 AM
  8. Russ Smith's Avatar
    Mine too, may be because. I have to German rom?? My languages are all set to English though...

    My Android line up: HTC One M7, Note 2, Moto G 4G, Oneplus One, Note 4.
    03-13-2015 02:39 AM
  9. Bosbouer's Avatar
    Mine too, may be because. I have to German rom?? My languages are all set to English though...

    My Android line up: HTC One M7, Note 2, Moto G 4G, Oneplus One, Note 4.
    No issues my side. Both google now and s voice are working on LP.
    03-13-2015 04:28 AM
  10. smalba's Avatar
    No issues my side. Both google now and s voice are working on LP.
    Are you on sprint? And lollipop ? If so how did you get it to work?

    Posted via the Android Central App
    03-13-2015 08:41 AM
  11. smalba's Avatar
    Here is a picture of the setting.

    Posted via the Android Central App
    Attached Thumbnails Can't get OK Google to work anywhere-screenshot_2015-03-13-06-45-55.jpg  
    03-13-2015 08:47 AM
  12. Blipstein's Avatar
    Spint - Lollipop

    My voice settings are grayed out too BUT "Ok Google" works exactly the way it did before. I can use when locked and on any screen
    03-13-2015 09:13 AM
  13. Bosbouer's Avatar
    Are you on sprint? And lollipop ? If so how did you get it to work?

    Posted via the Android Central App
    No not sprint but on lollipop.

    Nothing done works as it did on kk. Settings same as yours.
    03-13-2015 09:29 AM
  14. sirCLD's Avatar
    Here is a picture of the setting.

    Posted via the Android Central App
    Is English (US) set as the default language?

    Posted via the Android Central App using the Note 4
    03-13-2015 11:33 AM
  15. smalba's Avatar
    Is English (US) set as the default language?

    Posted via the Android Central App using the Note 4
    Yes .

    Posted via the Android Central App
    03-13-2015 11:51 AM
  16. z06mike's Avatar
    I believe S-Voice needs to be turned on in order for the Ok Google detection to work.
    03-13-2015 12:32 PM
  17. smalba's Avatar
    S voice is on. I messed with the settings on there and it still doesn't work.

    Posted via the Android Central App
    03-13-2015 12:55 PM
  18. maxima2k53's Avatar
    I have this problem too, I have the note 4 on sprint with lollipop and can't get Okay google to work. I have disabled S voice enabled it, disabled it again and still nothing. Probably have to wait for Google to update or our version of lollipop to update.
    03-13-2015 11:36 PM
  19. smalba's Avatar
    Dang. This is a feature I use a lot . I hope they fix it soon.

    Posted via the Android Central App
    03-13-2015 11:51 PM
  20. maxima2k53's Avatar
    I use it a lot too but I don't notice it too much because I have the LG g watch r. Doing the Okay googling for now. But it does suck.
    Dang. This is a feature I use a lot . I hope they fix it soon.

    Posted via the Android Central App
    03-13-2015 11:54 PM
  21. Nitro211K's Avatar
    Mine (Sprint Lollipop) also has the grayed out options, but using Nova launcher at least allows me to use OK Google on the home screen.
    03-16-2015 10:25 AM
  22. jpro1001's Avatar
    Same here, Sprint, Note 4, Lollipop. "OK Google" works on home screen, but not in other apps. However, it previously only worked sporadically in other apps. Now it never works in other apps and the options are disabled. I don't have nova launcher like Nitro211k mentioned and the home screen "OK Google" Still works for me. WTF Sprint, Samsung, or Google. This is a big feature that needs to be fixed. Anyone know where I should report this bug?
    03-16-2015 12:05 PM
  23. smalba's Avatar
    Same here, Sprint, Note 4, Lollipop. "OK Google" works on home screen, but not in other apps. However, it previously only worked sporadically in other apps. Now it never works in other apps and the options are disabled. I don't have nova launcher like Nitro211k mentioned and the home screen "OK Google" Still works for me. WTF Sprint, Samsung, or Google. This is a big feature that needs to be fixed. Anyone know where I should report this bug?
    I too would like to know how or where to report it. They need to fix this soon.

    Posted via the Android Central App
    03-16-2015 03:11 PM
  24. debsawyer's Avatar
    Same problem here. I have tried everything including clearing the cache. No luck. I have even restore my phone because of battery issues, and this sucker does not work. Still grayed out. Contact Samsung & Sprint on Facebook so they could fix it!
    03-23-2015 12:20 AM
  25. qbngator's Avatar
    Running Kit Kat (stock) on T-Mobile here. Not sure if it's the same issue, but I'm also having an issue with Google voice recognition from any screen. I have disabled S Voice. While I can select "from any screen" in the Google voice recognition options, it turns itself off if I use the home button to wake the device, or if I use the home button to get back to my home screen.

    Posted via the Android Central App
    Attached Thumbnails Can't get OK Google to work anywhere-screenshot_2015-03-23-05-52-40.jpg  
    03-23-2015 05:57 AM
59 123

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