1. smalba's Avatar
    So I put in my fingerprint just to test it out and now I can't unlock my phone by swiping . The option is greyed put in the lock screen options. It says something about credentials or something. How do I enable swipe to unlock without a pass code?

    Posted via the Android Central App
    JenniferRose32 likes this.
    03-13-2015 12:54 AM
  2. smalba's Avatar
    Found it . It's under settings and security you have to clear all credentials .

    Posted via the Android Central App
    Muhammad Atkins likes this.
    03-13-2015 01:06 AM
  3. bbmjack's Avatar
    Lol

    KRASIVA
    03-13-2015 01:32 AM
  4. ronb's Avatar
    Found it . It's under settings and security you have to clear all credentials .

    Posted via the Android Central App
    But if you do it again, change to fingerprint, then you have to clear credentials again before none and swipe are not grayed. Anyone know what it is up with that?
    Thanks,
    Ron
    03-16-2015 09:21 AM
  5. Muhammad Atkins's Avatar
    I was just having the same problem freaking out... Thanks for the info... Just traded in my note 3 for the 4 today
    05-10-2015 10:47 PM
  6. Kelly Kearns's Avatar
    I've only had this issue since I have been using Greenify. Before that, I didn't have to clear the credentials.
    05-11-2015 12:27 AM
  7. drjmallen's Avatar
    Some app apparently locked me into a pattern. I can't swipe anymore and the option is grey. Went to clear certificates as mentioned...that is grey also. Any other ideas???? Help!
    01-05-2016 11:52 AM
  8. Devon Malonson's Avatar
    Some app apparently locked me into a pattern. I can't swipe anymore and the option is grey. Went to clear certificates as mentioned...that is grey also. Any other ideas???? Help!
    Try going into
    Settings
    Applications
    Application manager
    And disabling the application that is causing the issue.

    Security apps are really gimmicky and require more control overy your device than is really needed. As long as you only download from the Google play store all you'll really need is a good app to help maintain junk and cached files. I always recommendthe built in pass code options for Samsung users.
    03-12-2016 12:46 PM
  9. Scott steinberg's Avatar
    So I put in my fingerprint just to test it out and now I can't unlock my phone by swiping . The option is greyed put in the lock screen options. It says something about credentials or something. How do I enable swipe to unlock without a pass code?

    Posted via the Android Central App
    06-07-2016 01:22 AM

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