1. kyle0k's Avatar
    I've loved my note 4 since the day I got it. After several iphones and previous Samsungs, I finally have minimal complaints with my phone. It's been GREAT.

    However in the last 2 weeks I have had one MAJOR issue. The charging wire doesn't stay in the port correctly. What I mean by this is that it will be plugged in , but if it's not at the exact angle, or if it gets wiggled it just 'unplugs' as far as the phone is concerned. It is still pluggin in physically, but it just isn't just doesn't charge, until I wiggle it again.

    I only use OEM charging cables. I have tried tightening the screws in the back of the phone and air dusting the inside of the port after reading an article about this and it didn't help. Any suggestions? It wasn't the biggest deal at first, but now this is the second time I have woken up to my phone on low battery because the wire must have been moved slightly at night.
    03-13-2015 01:29 PM
  2. LeoRex's Avatar
    If you've tried different cabled to rule out a damaged cable, I suspect that your only option is to have the port repaired/replaced.
    03-13-2015 01:35 PM
  3. bassplayrguy's Avatar
    Have you tried another cable. I've had that happen only to find the "teeth" or whatever on the back of the plug in didn't stick up anymore and wouldn't stay plugged into the phone. I bent the metal part down a little and exposed the teeth enough to work until I replaced the cable.
    03-13-2015 01:44 PM
  4. Nitro211K's Avatar
    This may be a good time to try wireless charging or one of those upright charging cradles, or even a battery swap and charge method.

    http://www.shopandroid.com/samsung-w...medium=content

    http://www.shopandroid.com/seidio-de...medium=content

    http://www.shopandroid.com/samsung-e...medium=content
    03-13-2015 01:44 PM
  5. kyle0k's Avatar
    I've tried all charging cables. I have one at work, my wifes, and my old samsung's. So its not the cable.

    Is this something that would be covered under warranty, or would they try to say its from abuse?
    03-13-2015 01:54 PM
  6. Nitro211K's Avatar
    Is this something that would be covered under warranty, or would they try to say its from abuse? what do you think?
    03-13-2015 01:57 PM
  7. kyle0k's Avatar
    Is this something that would be covered under warranty, or would they try to say its from abuse? what do you think?
    I have no idea. I know I didn't abuse the phone and it happened 'naturally' ... But nothing surprises me anymore so thats why I asked.

    Also, I don't want to get any kind of accessories or wireless charging devices to fix this issue. If I can't fix the issue then I will need to exchange it with Samsung I guess. I'm just trying to prevent having to get it warrantied, because I would rather not waste an hours setting up a new phone exactly how I like.
    03-13-2015 02:04 PM
  8. ronb's Avatar
    ... If I can't fix the issue then I will need to exchange it with Samsung I guess. I'm just trying to prevent having to get it warrantied, because I would rather not waste an hours setting up a new phone exactly how I like.
    If you decide to tackle it yourself, it appears to be a pluggable part after you get the phone apart. This one is for an AT&T.
    Dock Charging Flex Cable for Samsung Galaxy Note 4 N910A (for AT&T) - Parts4repair.Com
    Good luck!
    Ron
    03-16-2015 10:00 AM
  9. carter17's Avatar
    This is why all phones should have wireless charging. These ports always get loose for me after time. I just try and make sure the phone and cable lay flat on my night stand

    Posted via the Android Central App
    03-16-2015 10:55 AM

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