1. AC Question's Avatar
    Phone rings, cannot answer as phone appears to be locked. Have to wait then call the caller back to make a connection
    03-18-2015 12:42 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! When you say the phone appears to be locked, do you mean that you see a screenlock and have to enter a password or PIN to try to answer the phone? Or do you mean it freezes up no matter what you're doing when a call comes in, and you can't answer it?
    03-18-2015 06:03 PM
  3. binarymath's Avatar
    I had to do a full reset this week, and now I have a similar problem.

    The phone rings as normal, and gives me the choice of answer or cancel. The touch screen lights up when I hit either button. But it does not process the command to actually ANSWER the call. Same thing happens when I set an alarm; cannot snooze or cancel.

    any suggestions are welcome, but it looks like I am headed toward another reset.
    08-10-2015 08:03 PM

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