1. michael632's Avatar
    Hello,

    Over the past couple of days Google Now has been acting up on my Note 4. It starts up when I say "Ok Google," but it won't do anything I say and just says "Could not reach Google at the moment." I factory reset the phone last night and it was still doing it, then I tried it today and it worked for a few minutes. However now it's right back to not working. Is anyone else having this problem? What can I do to fix it?
    03-20-2015 10:54 AM
  2. DLK1's Avatar
    Sounds like a network connection issue. I have had this happen to me, it was when I was not using wi-fi and had a very bad cell connection. What network are you on 2g, 3g, 4g and what carrier?
    03-20-2015 05:25 PM

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