1. dancadera's Avatar
    On a recent vacation I was taking a lot of video on my Note 4. After my internal memory filled up I got a message telling me there was no room to take additional video and it wouldn't let me record any further. I pumped in a microsd and continued filming saving onto the new memory card. When the microSD was full, I inserted another and it was all good.

    However, when I checked my videos on the 5th day of my trip, it was recording to the internal memory and all the pictures and videos from the first 4 days were gone.

    I'm pretty sure I didn't delete them myself, and didn't have google+ or dropbox set up so they aren't there (I checked to be sure). I tried using several recovery software programs but didn't find anything.

    Any ideas? I'm pretty much posting a last resort before giving up hope. I bought this phone just for the trip and am super disappointed this happened. My model number is SM-N910W8.

    Thank you in advance. Any advice is hugely appreciated.
    03-30-2015 09:45 AM
  2. itguyjax8430's Avatar
    On a recent vacation I was taking a lot of video on my Note 4. After my internal memory filled up I got a message telling me there was no room to take additional video and it wouldn't let me record any further. I pumped in a microsd and continued filming saving onto the new memory card. When the microSD was full, I inserted another and it was all good.

    However, when I checked my videos on the 5th day of my trip, it was recording to the internal memory and all the pictures and videos from the first 4 days were gone.

    I'm pretty sure I didn't delete them myself, and didn't have google+ or dropbox set up so they aren't there (I checked to be sure). I tried using several recovery software programs but didn't find anything.

    Any ideas? I'm pretty much posting a last resort before giving up hope. I bought this phone just for the trip and am super disappointed this happened. My model number is SM-N910W8.

    Thank you in advance. Any advice is hugely appreciated.
    Could the videos and movies have been moved to the first Micro SD card you put in?
    03-30-2015 10:11 AM
  3. dancadera's Avatar
    I wish, but unfortunately no.

    Tried Samsung's support and came up empty. I think the only thing would be to somehow recover the lost files but recovery software such as Dr. Fone have not worked for me.
    03-30-2015 10:19 AM
  4. itguyjax8430's Avatar
    I wish, but unfortunately no.

    Tried Samsung's support and came up empty. I think the only thing would be to somehow recover the lost files but recovery software such as Dr. Fone have not worked for me.
    Not sure but have you tried maybe a Linux based recover software? I have never tried anything like that on a phone. When you go in to your settings, storage, and then Used Space how much is being taken up by Pictures and Videos?
    03-30-2015 10:39 AM
  5. lterry913's Avatar
    I have posted this in a few other threads and don't know if it will work but you could give it a shot.
    First Install es file explorer on phone in settings menus check the box to show hidden files. If option to show more is seen click yes.
    Turn off phone and turn back on.
    Set up Google plus and choose do back up now. You can then set it to back up over Wi-Fi only or at set times, etc. later.
    I turned all the privacy setting to me only so pictures don't get shared and I use it as a photo backup.
    Now go to app drawer and see if any of your pictures and photos show up in the photos app (looks like a pinwheel) look through all the dates and see if anything shows up.
    This only took about ten minutes for me but if you have a lot of video it may take a little longer. I would do this over Wi-Fi as it will use a lot of data for video, I believe.
    Good luck, I found most if not all my lost video and photos with this process.
    03-31-2015 11:01 AM

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