1. AC Question's Avatar
    I tried to answer a phone call unlocking with finger scanner. After several attempts it failed and was taken to the "password" screen. Phone has not locked me out yet, but I only have one left attempt to put in my password. Any way of getting back to the finger scanner? or ways to retrieve my password? Thanks.
    04-05-2015 02:17 AM
  2. Rukbat's Avatar
    No. Bring the phone to the carrier, along with a picture ID to show that it's your account, and they can remove the password and fingerprint locks.
    04-05-2015 02:45 AM

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