1. b8kobby's Avatar
    CONTACTS not showing, only number, on SAMSUNG GALAXY NOTE 4

    Running: Android 4. 4. 4.

    Syncing with CONTACTS on APPLE Mac Book Pro running 10.10.2.

    A colleague recently upgraded from the SAMSUNG NOTE 3 to the NOTE 4. Awesome phone!
    But there is a problem:

    All his Contacts are saved with the international dialling code format (+44 123 etc).

    When he receives calls in his local area, which come without the international dialling prefix, only the number shows, no contact name though it is in his CONTACTS database.

    Any SMS Text and all international calls are okay, as these come with the international dialling code and phone recognises the number and Contact.

    Currently, the only workaround, which I find unacceptable, is to save the Contact name and number twice, once with the international dialling code, and another as it would be received as a local number.

    This is unacceptable, as it would mean doing this for every single number he has, otherwise when he travels the overseas numbers (now local) would not show a Contact name.

    He has 7,500 Contacts, never been a problem when he was using the NOTE 3.

    I understand from a couple of others using the same phone they are experiencing the same problem. Does anyone know how to resolve this?
    04-07-2015 01:44 AM
  2. itguyjax8430's Avatar
    Did you get a new SIM card when you got the new phone? Not sure how much that affects the calls and how they are processed on the phone.
    04-09-2015 11:04 AM

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