1. AC Question's Avatar
    I have a Galaxy Note 4 that has recently been updated to the jellybean. Every time I try to get on an app or anything it force closes more than once before I can get it to work. the happens with my contacts, Google Chrome, and various other apps. What can I do to fix this without a reset to my phone?
    04-08-2015 07:38 AM
  2. DLK1's Avatar
    What was the version of OS ICS or older? Without doing a reset you may want to try clear the partition cache. This will not cause data or app loss. Now it you do a factory reset this will cause data and app loss.
    B. Diddy likes this.
    04-08-2015 06:26 PM
  3. sweetypie31's Avatar
    You recently updated to jellybean? Did you mean lollipop?

    Posted via the Android Central App
    04-08-2015 06:40 PM
  4. B. Diddy's Avatar
    Agree with the suggestion to wipe the cache partition. Steps are here: https://support.t-mobile.com/docs/DOC-14686
    DLK1 likes this.
    04-08-2015 06:53 PM
  5. sforsyth01's Avatar
    The Note 4 never had Jellybean. Was released with Kitkat.

    What carrier are you on? Might it have updated to Lollipop?

    Posted via the Android Central App
    04-08-2015 08:26 PM

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