Originally Posted by
dukejake4 With all the battery issues I have been having with my note 4, I have decided to just reset it and start fresh. Which reset should I do considering I have been told to do both? What's the main difference between the two? Thanks!
IRRELEVANT- Also, I have always transferred majority of my "apps to SD card", what will happen with them after the reset or should I transfer them back to "storage device" to get cleaned in case they are the cause of all the problems?
Sent from my Sammy Note 4
If you don't transfer the apps back to the phone from the SD card, after you do the factory reset, it won't know about those SD card apps and you'll end up like I did, having to reinstall those apps, even though I first did a backup (using Kies), updated to Lollipop, did the factory reset, then restored (again, using Kies). The restore only restored the apps that were on the phone. Good luck.