1. Fred Postlethwait's Avatar
    I enabled the fingerprint scanner on my AT&T Note 4 and when I try to turn it off it tells "Fingerprints is currently set as the screen lock type for at leastone of the following: Encrypt device, Exchange ActiveSync.
    I consider myself pretty smart when it comes to smartphones, but this one has me stumped.
    04-14-2015 10:43 AM
  2. SpookDroid's Avatar
    Do you have an Exchange account activated in your phone? If so, it might be 'taking over' your security settings (which you agree on when you sign on to your Exchange account).

    If this is the case, go to Settings, General, Security, Device Administrators and see if the Exchange account is there.
    04-14-2015 10:52 AM
  3. Fred Postlethwait's Avatar
    No, the only email I have setup is gmail and my AT&T mail.
    04-14-2015 11:40 AM
  4. SpookDroid's Avatar
    Is there anything else in the Device Administrators settings?
    04-14-2015 11:52 AM

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