1. thoit23's Avatar
    Tried turning off phone, removing battery but when I try to go to IE virus reappears. Phone is locked. HELP!!!!!
    04-15-2015 09:50 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. The phone is locked, meaning you can't get into your own device?
    04-15-2015 09:58 AM
  3. jwt873's Avatar
    It sounds like a rogue internet site has put something in your browser's cache... When you say "when I try to go to IE"... Do you mean Internet Explorer?

    I'm not sure you can run IE on an Android device.. But if you can, perhaps clearing the cache, or uninstalling and then reinstalling the browser app that's causing the problem might help.
    04-15-2015 11:04 AM
  4. dpham00's Avatar
    If that doesn't work, try a factory data reset

    Sent from my Pearly White Verizon Samsung Galaxy S6 Edge
    04-15-2015 11:17 AM
  5. BullGuard8's Avatar
    interested in how did you get the virus in the first place?
    04-15-2015 11:34 AM
  6. t11rmh's Avatar
    interested in how did you get the virus in the first place?
    Think that is obvious.

    Posted via a kicking Note4 on Lollipop.
    04-15-2015 12:23 PM

Similar Threads

  1. Can I get some K9 mail help?
    By aacary in forum Samsung Galaxy S5
    Replies: 9
    Last Post: 07-08-2015, 02:47 PM
  2. Galaxy s6 edge softkeys turn on help?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-10-2015, 01:15 PM
  3. Lollipop help please
    By boriqua2000 in forum Samsung Galaxy Note Edge
    Replies: 4
    Last Post: 04-17-2015, 04:54 PM
  4. HELP!!! htc one x won't charge or turn on
    By david wilson20 in forum HTC One X
    Replies: 1
    Last Post: 04-15-2015, 10:52 PM
  5. Need app or tweak to boost volume on my HTC ONE M8
    By Bmilano3161 in forum Market Help
    Replies: 1
    Last Post: 04-15-2015, 07:30 PM
LINK TO POST COPIED TO CLIPBOARD