04-17-2015 03:03 PM
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  1. imex99's Avatar
    imex99
    Anyone that uses hangouts for hangouts and sms...

    I have sprint and this has been working happening for nearly a week, my text messages fail near half the time. My hangouts go through but any carrier sms seem to fail. Not sure if its a Google problem or sprint....
    04-16-2015 08:34 PM
  2. Raptor007's Avatar
    Raptor007
    Trusted Member
    If hangouts are going through and not your regular SMS, it sounds like its a carrier thing. One thing you can do is if Sprint has a forum (very likely they do) you may find others reporting the same issue or possibly a solution, or perhaps alert others there is an issue they may have thought was only on their device. I would reach out to support. How old is the device, what device is it, give us a bit of detail and we will see what we can piece together.
    04-16-2015 08:49 PM
  3. imex99's Avatar
    imex99
    Lol, aren't we in a note 4 forum... I've had the Sprint note 4 since October, have been using hangouts as my one and only messaging app and have only has this texting issue over the last 1-2 weeks.
    04-16-2015 09:49 PM
  4. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Originally Posted by imex99
    Lol, aren't we in a note 4 forum...
    You'd be surprised. People put posts in the wrong places all the time. Or maybe Raptor answered you from the Unanswered Threads list, and didn't notice which forum it was in.
    imex99 likes this.
    04-16-2015 11:58 PM
  5. barrettdaniel's Avatar
    barrettdaniel
    He also said "if SPRINT has a forum". He's probably aware this is a note 4 forum and is suggesting you use a Sprint forum because it sounds like a Sprint issue.
    mountainbikermark likes this.
    04-17-2015 05:43 AM
  6. imex99's Avatar
    imex99
    Upon further review....

    I installed textra for messaging and all messages are going through right now.

    Not sure if sprint is having issues and causing hangouts to fail when not using hangout to hangout and just sms.

    Going to go into sprint specific forum and ask around as stated above.
    04-17-2015 05:51 AM
  7. Gunny94's Avatar
    Gunny94
    Originally Posted by imex99
    Upon further review....

    I installed textra for messaging and all messages are going through right now.

    Not sure if sprint is having issues and causing hangouts to fail when not using hangout to hangout and just sms.

    Going to go into sprint specific forum and ask around as stated above.
    Check out XDA Sprint forum over for Note 4
    04-17-2015 06:22 AM
  8. imex99's Avatar
    imex99
    I posted there also....
    04-17-2015 06:24 AM
  9. MotorCityinaBox's Avatar
    MotorCityinaBox
    I had one fail last night which is really unusual. I had very good signal strength too.
    04-17-2015 03:03 PM
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