Unable to access Settings> Sound and notification

[Michael Riegel]

Since downloading the newest version of lollipop 5.0, I am now unable to access Sounds and notifications within the settings app. When I click on Settings> Sound and notification I receive and error message "unfortunately, settings has stopped working" and it immediately closes. I am therefore unable to change what is displayed on the lock screen. Anyone have this issue or any tips?

 

[karsdroid]

Since downloading the newest version of lollipop 5.0, I am now unable to access Sounds and notifications within the settings app. When I click on Settings> Sound and notification I receive and error message "unfortunately, settings has stopped working" and it immediately closes. I am therefore unable to change what is displayed on the lock screen. Anyone have this issue or any tips?

factory reset after the update solved for me....

 

[ChemMan]

Think I would be taking a trip to the AT&T store and see if they can help. Clear the Cache the Factory Reset as a last resort. Finally send it in for warranty repair.

 

[Kelly Kearns]

Factory reset would be the FIRST thing I did. I never, ever do an update without a reset before the update and one after the update and wiping the cache also.

 

[juliesdroidsync]

Factory reset would be the FIRST thing I did. I never, ever do an update without a reset before the update and one after the update and wiping the cache also.

+1

Posted via the Android Central App

 

[ChemMan]

Factory reset would be the FIRST thing I did. I never, ever do an update without a reset before the update and one after the update and wiping the cache also.

I have tons of stuff on my Note 4 and would not like spending days restoring and tweaking it back the way I want it. If the store happens to know how to fix it let them, if not oh well. I went to LP without a factory reset only a cache clearing and everything works fine and it is exactly how I want it.

 

[Kelly Kearns]

Re: Unable to access Settings> Sound and notification

I have tons of stuff on my Note 4 and would not like spending days restoring and tweaking it back the way I want it. If the store happens to know how to fix it let them, if not oh well. I went to LP without a factory reset only a cache clearing and everything works fine and it is exactly how I want it.

No one wants to spend time restoring things, but Google restored everything for me easily.

The first thing the store will tell you and they will do, is a factory reset.

You do realize that people at the stores generally know less about our phones than we do, right?

 

[ELHHLE]

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