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Has anyone gotten their Note 4 flashed after Lollipop update? If so, did it work?
- Hey guys, I posted on here a week or so ago about having battery problems after the last AT&T Lollipop update on the Note 4. Things had gotten a little better for a couple of days, then started to get worse again. I finally contacted AT&T about it and the rep told me they were going to send a new battery before having me to do a factory reset. She told me if that didn't work (which I knew it wouldn't), then go ahead and do a factory reset. So I did the reset a couple of days ago and my phone has gotten significantly worse, with the battery AND now overheating. I've been reading on here and other websites about this issue and it seems that everyone that has had these problems got them resolved with the factory reset. I even booted my phone into safe mode and it still did the same thing, so I know it's not an app. GSam shows Android System using the most battery and today showed that the battery used 40% in 5 hours, and that was less than 30 minutes of SOT! Also when I charged the phone, the battery soared to 98 degrees. I contacted AT&T again tonight and the rep said they could do a warranty exchange, which basically means I will receive a refurbished model when I've only had my phone for 5 months and still owe $600+ on it. That did not sit well with me at all, so I asked if there were any other options and she said I could take it to the Samsung Experience Shop at Best Buy to get it flashed. I am definitely going to do that this weekend, but I was wondering if any of you have had to do this and if so, did it work? From what I've understood, AT&T won't let you go back to KitKat...05-01-2015 11:02 PMLike 0
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and that was less than 30 minutes of SOT!
Also when I charged the phone, the battery soared to 98 degrees. I contacted AT&T again tonight and the rep said they could do a warranty exchange, which basically means I will receive a refurbished model when I've only had my phone for 5 months
she said I could take it to the Samsung Experience Shop at Best Buy to get it flashed. I am definitely going to do that this weekend, but I was wondering if any of you have had to do this and if so, did it work?
From what I've understood, AT&T won't let you go back to KitKat...05-01-2015 11:17 PMLike 2 -
05-02-2015 12:09 AMLike 0 - Those screens look about normal - except for the about 1200mA drain and the almost 5 hour awake time. Run Wakelock Detector (if the phone isn't rooted, see Wakelock detector with non-rooted phone) to see what's keeping it awake.
Also let's see screen shots of the Battery page in Settings and (by tapping the graph at the top) the next page. You might have a bad phone signal.05-02-2015 12:20 AMLike 0 -
- Hey guys, I posted on here a week or so ago about having battery problems after the last AT&T Lollipop update on the Note 4. Things had gotten a little better for a couple of days, then started to get worse again. I finally contacted AT&T about it and the rep told me they were going to send a new battery before having me to do a factory reset. She told me if that didn't work (which I knew it wouldn't), then go ahead and do a factory reset. So I did the reset a couple of days ago and my phone has gotten significantly worse, with the battery AND now overheating. I've been reading on here and other websites about this issue and it seems that everyone that has had these problems got them resolved with the factory reset. I even booted my phone into safe mode and it still did the same thing, so I know it's not an app. GSam shows Android System using the most battery and today showed that the battery used 40% in 5 hours, and that was less than 30 minutes of SOT! Also when I charged the phone, the battery soared to 98 degrees. I contacted AT&T again tonight and the rep said they could do a warranty exchange, which basically means I will receive a refurbished model when I've only had my phone for 5 months and still owe $600+ on it. That did not sit well with me at all, so I asked if there were any other options and she said I could take it to the Samsung Experience Shop at Best Buy to get it flashed. I am definitely going to do that this weekend, but I was wondering if any of you have had to do this and if so, did it work? From what I've understood, AT&T won't let you go back to KitKat...
I've received a few replacement phones from att before and they were in like new with no sign of use.05-02-2015 01:24 AMLike 0 - I am attaching screenshots that will hopefully make more sense. Maybe I just worded everything wrong. Regardless, the battery is horrific!!
I noticed the numerous times I wiped the cache partition, upon booting in recovery mode, it says installing update, then the Android falls over and it says cancelled or something like that. Could that mean the update wasn't installed properly? I have seen a few people on here mention they get that same screen in recovery mode.
05-03-2015 01:37 AMLike 2
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Has anyone gotten their Note 4 flashed after Lollipop update? If so, did it work?
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