1. yi7682's Avatar
    Hi! I recently have a charging problem. Please see the picture below.
    -- This is a AT&T Note 4 with Android 5.0.
    -- The charging cable and fast adapter are original.
    -- Same things happen when I changed to another adapter/cable; So the problem is probably in the phone.
    -- It still happens after a restart.
    Another observation: every time I unplug the cable, it shows on the top "fast charger connected". So odd...

    Any help is appreciated! Thanks!
    Why am I unable to charge my Samsung Note 4?-mmexport1430707620695.jpg
    JaceKG likes this.
    05-03-2015 10:58 PM
  2. Rukbat's Avatar
    Either the restart caused corruption in the ROM, the charging port is loose or the charging hardware failed.

    In any case, the phone is under warranty so arrange for a warranty replacement or repair (depending on where you live).
    yi7682 likes this.
    05-03-2015 11:08 PM

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