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  1. anon(9437750)'s Avatar
    Hello there, I'm new to this forum.
    Anyways, the issue I am having with my phone is that my signal goes from 1 bar to 3 in my house. Sometimes it goes from 3G to 2G then 3G again. Also, if I come out of an area where there was poor signal strength and go into a 4G LTE area, I'm stuck on 3G until I either go into airplane mode then turn it off, or I restart my phone. This temporarily fixes the issue until I go back into a 3G area, where my signal goes from 3G to 2G. What the heck?
    I'm running Android KitKat 4.4.4 on the SM910V.
    I have attempted factory resets and wiping cache partitions in recovery mode.
    Anyone else having this issue? This is really bothering me and I don't want to return it because my phone will be replaced in like-new condition. (I've had bad experiences with this in the past.)
    05-03-2015 11:42 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you able to confirm using other phones on Verizon that your signal in your house is otherwise good?
    anon(9437750) likes this.
    05-04-2015 01:11 AM
  3. anon(9437750)'s Avatar
    Yes, I can confirm that other Verizon phones work in the house just fine.

    Posted via the Android Central App
    05-04-2015 01:12 AM
  4. anon(9437750)'s Avatar
    I didn't even move and the signal dropped.

    Posted via the Android Central App
    Attached Thumbnails Samsung Galaxy Note 4 Verizon Signal Issues-screenshot_2015-05-04-02-16-46.jpg   Samsung Galaxy Note 4 Verizon Signal Issues-screenshot_2015-05-04-02-13-20.jpg  
    05-04-2015 01:17 AM
  5. B. Diddy's Avatar
    I can't say for sure, but I'd guess there's a hardware problem with the antenna. If I were you, I'd look into warranty repair or replacement. Regarding your concern about "like-new" replacements, consider this--your current phone, which was brand new, has this problem. So how confident can you be that a brand new replacement unit won't also have a similar problem? A refurb unit will have gone through some extra testing, so your chances are pretty good that you'll get a decent replacement. But I understand how you might feel, since you've had a bad experience in the past.
    05-04-2015 01:55 AM

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