1. xXositoXx's Avatar
    I just recently purchased a Galaxy Note 4 on Sprint. I think during set up I enabled Google Voice. Now every time I get a phone call I am prompted to press one to answer the call even after pushing the green answer button. It is incredibly frustrating and I end up having a lot of people hang up on me assuming I'm not around. I have searched the settings. I have completely uninstalled Google Voice yet this continues to happen. How do I make it stop?
    05-06-2015 12:17 PM
  2. SpookDroid's Avatar
    If you're using a Google Voice number you need to change your privacy settings on Google Voice's website. There's an option to ask for that confirmation from unknown numbers or to let any number be directly answered.
  3. SpookDroid's Avatar
    If you're using a Google Voice number you need to change your privacy settings on Google Voice's website. There's an option to ask for that confirmation from unknown numbers or to let any number be directly answered.
    natehoy and B. Diddy like this.
    05-06-2015 12:24 PM
  4. natehoy's Avatar
    If you're using a Google Voice number you need to change your privacy settings on Google Voice's website. There's an option to ask for that confirmation from unknown numbers or to let any number be directly answered.

    I bet it's precisely this. go to voice.google.com, log in, click on the settings gear in the upper right, go to "Calls", and make sure "Call Screening" is OFF.
    B. Diddy and justmikey like this.
    05-06-2015 01:55 PM
  5. xXositoXx's Avatar
    You guys are wonderful people. Thank you so much. I was getting so frustrated. Even the Sprint tech guys weren't able to help me out.
    SpookDroid likes this.
    05-06-2015 02:10 PM
  6. natehoy's Avatar
    You guys are wonderful people. Thank you so much. I was getting so frustrated. Even the Sprint tech guys weren't able to help me out.
    They likely would not be able to, true. This is not a phone or a carrier issue, and unless you happened to get a Google geek who has used Google Voice, it's unlikely that they'd have any idea what was going on. Ask the Google geeks like us.
    SpookDroid and Ntchwaidumela like this.
    05-07-2015 11:54 AM
  7. SpookDroid's Avatar
    You guys are wonderful people. Thank you so much. I was getting so frustrated. Even the Sprint tech guys weren't able to help me out.
    Glad we could help!

    And yeah, I was baffled by it when I first used Google Voice, especially since I was in a hurry to answer that call hahaha
    05-11-2015 12:32 PM

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