1. richhb's Avatar
    Just purchased a Note 4 a couple of days ago straight away it requested an upgrade to lollipop which i did however today the phone just came up with the message [ Unfortunately, System UI has stopped ]

    i went into the application menu and cleared the cache in the system ui, and it did nothing so i did a battery pull which seems to of done the job

    i am just wondering what is this problem? is it because i update the phone to lollipop was thinking of doing a factory reset and not updating to lollipop?

    any help is appreciated.

    05-08-2015 04:06 AM
  2. Trees's Avatar
    If it doesn't happen again, it may be a one time glitch. Didn't see many others out there reporting this problem with a Note 4 and Lollipop.

    What I've seen recommended after an update is a factory reset. Factory reset not just for the Note 4 or Lollipop, but other Galaxy devices. I didn't do a factory reset after updating my Note 4 to Lollipop, and so far no problems.

    If you continue encountering problems, a reset may be an option to consider. Just be sure to make a backup for all data on your Note 4 that you don't want to lose as the factory reset will wipe out data.

    05-08-2015 07:35 AM
  3. Cherry Tengson RN's Avatar
    I'm also experiencing the UI system problem thing. It's just suddenly appeared on my screen. Then I noticed that I can't easily upload pics on fb. My phone is note 4.
    05-22-2015 04:53 AM

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