05-13-2015 02:48 AM
30 12
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  1. skatergirl's Avatar
    I like all the new Lollipop features, at least the ones we got, and I would not downgrade to Kit Kat but there are some Lollipop issues in need of a fix.

    My contacts no longer sync to my vehicle. I tried disabling the stock app and for a minute they transferred using a third party app, but it was for just a minute. The following day they would no longer transfer. Some people do not have this problem with their contacts since Lollipop but many are experiencing this Bluetooth issue.

    The battery does drain a bit faster, even after a factory reset. For me, not a tremendous amount, but it is noticeable.

    The phone was quite snappy after the factory reset, but now it is experiencing some lag.

    A lot of people are experiencing these issues and hopefully soon there will be a fix.
    pantlesspenguin likes this.
    05-11-2015 09:00 AM
  2. cwbcpa's Avatar
    I did the update right after getting my Note 4 a couple weeks ago so I don't know how it ran before the update. I have been pretty happy but I have been noticing my lag the last few days. I have not installed any new apps. I don't have a bunch of games or anything crazy. I use the same handful of apps I have used for a while. I also notice what seems to be connection issues with Wi-Fi that I didn't have the first week or so. I have a Moto X as well and it doesn't have these problems at all. Not sure it that is Lollipop or Samsung phones having the same issues I've had with most of their phones. They all seem to have poor wifi connection at random times.

    Other than those things all is good and I like Lollipop or at least the touchwiz version of it. Lol.

    Sent from my Note 4
    skatergirl likes this.
    05-11-2015 09:15 AM
  3. Racinghart91's Avatar
    i downgraded to kitkat today.
    WAY BETTER !
    BullGuard8 and skatergirl like this.
    05-11-2015 09:59 AM
  4. sparksd's Avatar
    Seems to be a mixed bag for users. I'm not having any issues unique to Lollipop and battery time is very good.
    skatergirl likes this.
    05-11-2015 10:17 AM
  5. Josiah23's Avatar
    I have a galaxy s5 with lollipop and I have excellent battery life! With or without power saving mode on. I have a very very small lag, but do expierence some problems with the notification panel, but it might be because of the otter box I'm using. Overall lollipop has a very great look, feels faster than KitKat, has better and more features (might be just a galaxy s5 thing), and has been treating me good.

    Sent from Mr. Mobile Nations using a Verizon Samsung Galaxy S5
    05-11-2015 10:24 AM
  6. pappcam's Avatar
    I think it's been awesome although I did do a factory reset after. The stock SMS could use a better colour but otherwise it's been great. Battery life is about the same and I haven't noticed any lag.
    Josiah23 likes this.
    05-11-2015 10:25 AM
  7. t11rmh's Avatar
    Upgraded to Lollipop with no issues at all. Did not do a factory reset either. Runs smooth with no problems. If recommend it.

    Posted via a kicking Note4 on Lollipop.
    Josiah23 likes this.
    05-11-2015 10:33 AM
  8. mty msi's Avatar
    Thumbs completely down for Lollipoop. Removal of lockscreen taskbar icons & larger homescreen notifications are big minuses for me. Both are features I use/used constantly. The lockscreen icons of course no longer exist & the size of the homescreen notifications forces you to clear some out to read them all. I have noticeably less battery life & lost my fast charging in the car. Would much rather have Kit Kat back.
    05-11-2015 11:03 AM
  9. skatergirl's Avatar
    I called Samsung to report my issues and the rep wanted me to send my phone in for repair. Yeah, no, lol.

    I will wait for a bug fix.
    05-11-2015 11:28 AM
  10. ELHHLE's Avatar
    It's not causing me any grief so good to go.
    05-11-2015 02:32 PM
  11. Racinghart91's Avatar
    I called Samsung to report my issues and the rep wanted me to send my phone in for repair. Yeah, no, lol.

    I will wait for a bug fix.
    wouldnt do this either !

    lollipop was not So bad for me, but it just did not get better then Kitkat, and il rather use kitkat then so i can use xposed.

    if you send it they wil just flash the stock lollipop rom again and you will have the same bugs
    05-12-2015 03:22 AM
  12. macklearn's Avatar
    i downgraded to kitkat today.
    WAY BETTER !
    You didn't like Lollipop?
    05-12-2015 04:01 AM
  13. Racinghart91's Avatar
    You didn't like Lollipop?
    i liked the looks, dont get me wrong but for performance and battery life.. then i rather use kitkat and have xposed framework then lollipop that is not better then kitkat IMO.
    05-12-2015 04:06 AM
  14. NexusGirlX's Avatar
    I like Lollipop for the most part. I do have an app that I use where the keyboard has begin freezing to where I can't do anything with the phone for about a minute. The battery life on my Note 4 has gone from great when I had KitKat to simply outstanding on Lollipop. I didn't use the phone much today and since I unplugged from the charger, it's been over 12 hrs and the battery is at 92%. I won't give that up for anything.

    For now, I'm keeping Lollipop on my Note 4 but I went back to KitKat on my Note Edge simply because I wanted the old version of S Health back. I like the way the old version works with my Gear S watch. I immediately rooted this phone once again on KitKat.
    05-12-2015 05:44 AM
  15. Gunny94's Avatar
    At the moment I went back to KitKat due to sim card errors because my carrier hasn't still released a full blown version of 5.0 (I had a ROM and my carrier here in Portugal uses a different system of bands that needs it's own custom roms)

    I noticed my Battery Life was improved, but first I had to do a cache partition and a factory reset to fix the "crap" battery life right after the update.
    05-12-2015 05:55 AM
  16. D Android's Avatar
    I suppose it might be OK when it's finished but at the moment I see Lollipop as "work in progress" and not much else. I just consider myself lucky that I was able to go back to KitKat which offers me everything I want from my phone.
    05-12-2015 06:50 AM
  17. Tampaguy75's Avatar
    After updating to Lollipop, the stock messaging app became almost unusable -- severe lug and stutter. I performed a factory reset on my phone and that cleared up the messaging app issue; however, I would say my battery life performance has consistently been about 25% worse than before the update. Also, I notice more lag at times when using the phone. For me the pros of lollipop do not outweigh the cons.
    05-12-2015 06:59 AM
  18. skatergirl's Avatar
    This is the response I received from Samsung

    <<Dear Janet,

    Thank you for taking the time to contact us at Samsung Technical Support. We always appreciate hearing from our customers.

    It must be inconvenient as you are experiencing multiple issues on your Galaxy Note 4 like battery draining, application lag and Contacts are not getting sync with Car after the Lollipop update. I will assist you with all the possible options.

    Thank you for bringing your concern to our notice. I appreciate your efforts in isolating the issue by performing Factory reset.

    As the issue persists even after resetting the device to its Factory default settings, we request you to send the device to our service center for physical evaluation.

    All devices sent in for the repair go through a full reset and re-flash. Device content is deleted including: photos, videos, messages, data files, music, etc. Please back up the data by following below steps.

    Please download and install Kies 3 on your PC from below link:
    Link: Kies

    You can find the details to back up and restore data in below link.
    Link: How do I Back Up and Restore my device using Kies 3?

    Samsung provides 12 months of warranty to its devices from the date of purchase. Physical and liquid damages are not covered under Samsung warranty. Please refer the below web link for detailed information on Samsung warranty policy.
    Link: Samsung

    We will bring the device in for evaluation, and the repair technician will determine if the cause of damage is due to defect or an external source. If a defect is found by an external source, you will receive an email with the option to pay for the repair. If the damage is caused by a defect, the device will be repaired under warranty.

    The TAT (Turn-around-Time) for the phone service is 2-3 days shipping + 5-7 business days for Service + 2-3 days shipping.

    You may opt any of below provided options:

    1. You may contact our chat support team (Link: Contact Samsung Support)
    2. If the device has insurance, contact the insurance provider to check possible options available.
    3. Check possible options by contacting your Carrier / place of purchase.
    You can contact Verizon support at 1-888-466-4646 or click Link: Cell Phones, Smartphones & the Largest 4G LTE Network - Verizon Wireless to reach them online.
    4. You may also file the service request yourself by filling in the details in below provided link
    Link: Samsung

    Should you desire additional assistance, we invite you to access the above web-link to speak to a Chat Specialist. Our technicians are more than happy to assist you further. Chat Support is available 24X7.

    For additional support and updates regarding your product, please follow us at @SamsungSupport on Twitter or like our page at https://www.facebook.com/samsungsupport.

    Thank you for choosing Samsung products.

    If you have a minute, please fill out a brief survey to help us serve you better. To begin the survey, click on the “Start Survey Here” link at the bottom of this email. Please note that you can access the survey page only when the pop-up blocker is disabled in the browser.

    Sincerely,

    Samford.>>

    So yeah, this is not happening. I have warranty service with Verizon. I would use that first before I sent off my phone for 10 days. And why can't Samsung admit it needs to push out bug fixes??
    pantlesspenguin likes this.
    05-12-2015 08:09 AM
  19. doohsun's Avatar
    i came across this issue with KitKat where i was missing some of my contacts with my car. What i ended up doing that worked for me was removing my Bluetooth from both the phone and the car. if there's a factory restore on your car for the Bluetooth put it to factory default. Once you're done then pair it again. That should help correct your contact issue. As far as your battery draining i would monitor your current apps that you have on your phone they might be draining your battery probably not working well with your lollipop. Facebook in particular is the worse are you making sure that your video setting on your facebook is set to play video only when wifi is on? by default it's not it will drain your battery and as well use up your data.

    good luck.
    skatergirl likes this.
    05-12-2015 09:40 AM
  20. skatergirl's Avatar
    i came across this issue with KitKat where i was missing some of my contacts with my car. What i ended up doing that worked for me was removing my Bluetooth from both the phone and the car. if there's a factory restore on your car for the Bluetooth put it to factory default. Once you're done then pair it again. That should help correct your contact issue. As far as your battery draining i would monitor your current apps that you have on your phone they might be draining your battery probably not working well with your lollipop. Facebook in particular is the worse are you making sure that your video setting on your facebook is set to play video only when wifi is on? by default it's not it will drain your battery and as well use up your data.

    good luck.
    My car battery was removed after it died, which caused everything to reset and when I first realized I was having problems with the contacts. They were working for a minute when I started using a third party app. That does not even work anymore.
    05-12-2015 09:56 AM
  21. pantlesspenguin's Avatar
    I have the same problems you're having. I've already done a factory reset and it was working fine for awhile, but now I can barely make the battery last a day, and it's as laggy as it was on Kit Kat. I'm getting a warranty replacement from T-Mo, so we'll see what happens there.
    05-12-2015 11:22 AM
  22. Kelly Kearns's Avatar
    This is the response I received from Samsung

    <<Dear Janet,

    Thank you for taking the time to contact us at Samsung Technical Support. We always appreciate hearing from our customers.

    It must be inconvenient as you are experiencing multiple issues on your Galaxy Note 4 like battery draining, application lag and Contacts are not getting sync with Car after the Lollipop update. I will assist you with all the possible options.

    Thank you for bringing your concern to our notice. I appreciate your efforts in isolating the issue by performing Factory reset.

    As the issue persists even after resetting the device to its Factory default settings, we request you to send the device to our service center for physical evaluation.

    All devices sent in for the repair go through a full reset and re-flash. Device content is deleted including: photos, videos, messages, data files, music, etc. Please back up the data by following below steps.

    Please download and install Kies 3 on your PC from below link:
    Link: Kies

    You can find the details to back up and restore data in below link.
    Link: How do I Back Up and Restore my device using Kies 3?

    Samsung provides 12 months of warranty to its devices from the date of purchase. Physical and liquid damages are not covered under Samsung warranty. Please refer the below web link for detailed information on Samsung warranty policy.
    Link: Samsung

    We will bring the device in for evaluation, and the repair technician will determine if the cause of damage is due to defect or an external source. If a defect is found by an external source, you will receive an email with the option to pay for the repair. If the damage is caused by a defect, the device will be repaired under warranty.

    The TAT (Turn-around-Time) for the phone service is 2-3 days shipping + 5-7 business days for Service + 2-3 days shipping.

    You may opt any of below provided options:

    1. You may contact our chat support team (Link: Contact Samsung Support)
    2. If the device has insurance, contact the insurance provider to check possible options available.
    3. Check possible options by contacting your Carrier / place of purchase.
    You can contact Verizon support at 1-888-466-4646 or click Link: Cell Phones, Smartphones & the Largest 4G LTE Network - Verizon Wireless to reach them online.
    4. You may also file the service request yourself by filling in the details in below provided link
    Link: Samsung

    Should you desire additional assistance, we invite you to access the above web-link to speak to a Chat Specialist. Our technicians are more than happy to assist you further. Chat Support is available 24X7.

    For additional support and updates regarding your product, please follow us at @SamsungSupport on Twitter or like our page at https://www.facebook.com/samsungsupport.

    Thank you for choosing Samsung products.

    If you have a minute, please fill out a brief survey to help us serve you better. To begin the survey, click on the “Start Survey Here” link at the bottom of this email. Please note that you can access the survey page only when the pop-up blocker is disabled in the browser.

    Sincerely,

    Samford.>>

    So yeah, this is not happening. I have warranty service with Verizon. I would use that first before I sent off my phone for 10 days. And why can't Samsung admit it needs to push out bug fixes??
    I disagree using Verizon over Samsung.

    I've had experience with Samsung and doing this.

    First, they won't simply reflash the OS, they will completely remove the OS, install the OS again, not do an update. Also it will go through quality control before it comes out.

    I had to send my Note 3 in for overheating. They found the motherboard was bad, replaced it. It didn't pass QC, they replaced the motherboard again, passed QC, sent back to me and never a problem again.

    NO carrier can do this type diagnostic or repair. They will only give you a pre-used replacement, they do not give you a brand new phone. It is basically a refurbished phone and Samsung never, ever ok's refurbs.
    05-12-2015 12:33 PM
  23. Kelly Kearns's Avatar
    Also removing the OS and reinstalling the OS will many, many times, get rid of bugs you can't get rid of.
    05-12-2015 12:34 PM
  24. Fedginator's Avatar
    Really enjoying lollipop especially 5.1.1 - though xposed issues are present

    Posted via the Android Central App
    05-12-2015 12:35 PM
  25. skatergirl's Avatar
    Also removing the OS and reinstalling the OS will many, many times, get rid of bugs you can't get rid of.
    i have done a factory reset
    05-12-2015 03:46 PM
30 12

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