05-12-2015 12:02 AM
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  1. AC Question's Avatar
    AC Question
    When my note 4 is locked I can't do a screenshot (access code is fingerprint) neither when the keyboard is opened!
    Can someone please help
    05-11-2015 11:58 PM
  2. Kelly Kearns's Avatar
    Kelly Kearns
    Welcome to Android Central forums!

    Not sure why yours can't, mine did both. How are you trying to do the screenshot?
    Attached Thumbnails My Note 4 can't do a screenshot when its locked or when keyboard is open?-1431403353556.jpg   My Note 4 can't do a screenshot when its locked or when keyboard is open?-1431403370855.jpg  
    05-12-2015 12:02 AM
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