1. millerwa76's Avatar
    Setting up my phone and I wanted to establish the fingerprint scanner to use with PayPal. However, after registering my fingerprint, my phone was now set to unlock using the fingerprint scanner. Not a big deal but when I went into my lock screen settings to change my unlock settings (I don't use anything other than the Swipe), I noticed that the Swipe and None options were disabled. How do I change that? Do I need to delete my registered fingerprint?
    Attached Thumbnails Screen Unlock - Swipe Disabled?-screenshot_2015-05-19-14-33-38.jpg  
    05-19-2015 01:41 PM
  2. SpookDroid's Avatar
    Probably something is 'taking over' (from the legend underneath). Go to your Settings, General, Security, Device Administrators. Something there is making the use of a secure lockscreen a 'must'. Usually it's Exchange accounts that do this (corporate security rules), but if you haven't added any of those recently, might be the PayPal app.
    05-19-2015 01:47 PM
  3. millerwa76's Avatar
    Should I disable 1 (or both) of these?
    Attached Thumbnails Screen Unlock - Swipe Disabled?-screenshot_2015-05-19-14-53-44.jpg  
    05-19-2015 01:56 PM
  4. Kelly Kearns's Avatar
    No, first try this..

    Go to Security, then scroll down to Credential storage and tap, "Clear Credentials". You have to do that any time you go from a secure lock screen to swipe lock screen.
    millerwa76 and SpookDroid like this.
    05-19-2015 01:59 PM
  5. millerwa76's Avatar
    That's it. Thanks.

    I don't remember having to do that on my S5. I used the fingerprint scanner to unlock my phone for about a week and then got sick of it and went back to the basic swipe unlock. Is this just an added layer of security put in on the Note 4?
    Kelly Kearns likes this.
    05-19-2015 02:03 PM
  6. Kelly Kearns's Avatar
    That's it. Thanks.

    I don't remember having to do that on my S5. I used the fingerprint scanner to unlock my phone for about a week and then got sick of it and went back to the basic swipe unlock. Is this just an added layer of security put in on the Note 4?
    I don't remember having to do that on my S5, but I've had to do it on my N4 each time.
    millerwa76 likes this.
    05-19-2015 02:12 PM
  7. PlanetPluto7's Avatar
    Mine always goes back to a PIN n matter what. Often right after I set something else. I stopper Android Ware being an Administrator. I will see. This has been going on for months.
    05-19-2015 02:50 PM
  8. Kelly Kearns's Avatar
    Mine always goes back to a PIN n matter what. Often right after I set something else. I stopper Android Ware being an Administrator. I will see. This has been going on for months.
    I think it has to do with something being able to read your notifications. Which those items can. I use Greenify and it can read my notifications.
    05-19-2015 03:18 PM
  9. Kelly Kearns's Avatar
    Right here under Sounds and Notifications, at the bottom. Using Greenify was the first time I noticed it.

    Posted from my Note 4
    Attached Thumbnails Screen Unlock - Swipe Disabled?-screenshot_2015-05-19-15-19-16.jpg  
    05-19-2015 03:20 PM
  10. SpookDroid's Avatar
    Thanks for the correct answer!! That's weird, in mine I never had to do that and I went back and forth from Fingerprint to no lockscreen several times, but that was on KitKat...haven't tried that on Lollipop and now that you mentioned this, I want to even less hahaha
    Kelly Kearns likes this.
    05-19-2015 04:23 PM
  11. Kelly Kearns's Avatar
    Thanks for the correct answer!! That's weird, in mine I never had to do that and I went back and forth from Fingerprint to no lockscreen several times, but that was on KitKat...haven't tried that on Lollipop and now that you mentioned this, I want to even less hahaha
    Mine didn't do it until I used Greenify. I had to give permission for Greenify to read my notifications. When I manually hibernate stuff, it locks it with the fingerprint, so that is why I had to give it permission to do this.

    The ONLY reason I know this is because I spent an hour on the phone with Samsung. I wanted to redo my fingerprint scan and couldn't because of this and I had just set up Greenify. The Samsung guy and I were on the phone an hour, he remoted into my phone and I finally figured it out. I don't have the problem without Greenify on my phone though and being able to read the notifications. That notification thing has to be what causes this.

    It was a fluke I knew this lol
    SpookDroid likes this.
    05-19-2015 04:27 PM

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