GPS issues

Sammuel1973

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I entered the secret code on my dialer but nothing happens.

Posted via the Android Central App
I don't think the calibration helps anything. The best solution it seems is to get a warranty replacement, which mine should arrive on Monday. I did buy a brand new N4 2 days ago, upgraded to LL, GPS was fine. I will return it for full refund once I get the warranty replacement, no sense for me to have two N4s.
 

Kelly Kearns

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I entered the secret code on my dialer but nothing happens.

Posted via the Android Central App

Sometimes Verizon deactivates the menu codes.

On Verizon?

The GPS isn't bad, many are having no issue.; There might be a hardware issue with your phone or a software issue, from the carrier with your phone.
 

Kelly Kearns

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I don't think the calibration helps anything. The best solution it seems is to get a warranty replacement, which mine should arrive on Monday. I did buy a brand new N4 2 days ago, upgraded to LL, GPS was fine. I will return it for full refund once I get the warranty replacement, no sense for me to have two N4s.

I wouldn't do that at ALL. I would return the one I have and get another new one over a warranty replacement.

Also, warranty replacement, you have to return the one you have now, to the carrier. You are going to end up with a $900 charge on your bill.

Compass might not have fixed your issue, but it has a lot to do with GPS. It is how GPS navigates.
 

kirksucks

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Sometimes Verizon deactivates the menu codes.

On Verizon?

The GPS isn't bad, many are having no issue.; There might be a hardware issue with your phone or a software issue, from the carrier with your phone.

Yup on VZW. So now what

Posted via the Android Central App
 

Kelly Kearns

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Yup on VZW. So now what

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Verizon is the one that seems to have the most and important, issues.

Call Verizon, ask if this is a known issue. I'd not, more need to report it so there can be a fix. Ask them to search to see if it is a known issue.
 
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muzzy996

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Uhh no, it's not Verizon only when it comes to GPS issue. My T-Mobile variant does it too. Spent 10 minutes in a park with no tree cover trying to get lock yesterday. After several minutes of waiting I began running through random "fixes" suggested in this thread and several others. This is not new to me, it happens occasionally (only because I rarely need navigation). Somehow between resetting AGPS state, redownloading AGPS data, synchronizing the clock, and a couple of reboots things began to work again. It was not the compass, that was already calibrated (I checked). Most frustrating thing is even after lock there is drop in signal randomly in wide open places.

Sent from my SM-P900 using Tapatalk
 

Kelly Kearns

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Uhh no, it's not Verizon only when it comes to GPS issue. My T-Mobile variant does it too. Spent 10 minutes in a park with no tree cover trying to get lock yesterday. After several minutes of waiting I began running through random "fixes" suggested in this thread and several others. This is not new to me, it happens occasionally (only because I rarely need navigation). Somehow between resetting AGPS state, redownloading AGPS data, synchronizing the clock, and a couple of reboots things began to work again. It was not the compass, that was already calibrated (I checked). Most frustrating thing is even after lock there is drop in signal randomly in wide open places.

Sent from my SM-P900 using Tapatalk

Didn't say that.

I said Verizon seems to have ever the most issues and important issues. That isn't just about GPS.
 

Sammuel1973

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I wouldn't do that at ALL. I would return the one I have and get another new one over a warranty replacement.

Also, warranty replacement, you have to return the one you have now, to the carrier. You are going to end up with a $900 charge on your bill.

Compass might not have fixed your issue, but it has a lot to do with GPS. It is how GPS navigates.
So I just did a test run with the brand new N4 I bought from a TMobile store 2 days ago, no problem despite with the LL update. I even have all the same phone configuration, apps, etc as my original "defective" N4. I am relieved as the new warranty exchange N4 will arrive on Monday, it should be flawless as this new retail store one. I will return the store one for a full refund come Monday.
 

Kelly Kearns

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So I just did a test run with the brand new N4 I bought from a TMobile store 2 days ago, no problem despite with the LL update. I even have all the same phone configuration, apps, etc as my original "defective" N4. I am relieved as the new warranty exchange N4 will arrive on Monday, it should be flawless as this new retail store one. I will return the store one for a full refund come Monday.
You have to return to the carrier, a phone for the warranty exchange. You can't just get a phone and then return your old one to the store. They will be expecting a phone back from you.
 

Kelly Kearns

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To be more clear.. Say T-mobile sends you a warranty phone, they will send you a shipping label to mail your defective phone to them. If you don't, they will charge you full price for your phone they sent you.
 

Sammuel1973

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To be more clear.. Say T-mobile sends you a warranty phone, they will send you a shipping label to mail your defective phone to them. If you don't, they will charge you full price for your phone they sent you.
Yup, I will give up my defective one and return it to TMobile Warehouse for the warranty exchange one. I will also return the retail store one for a full refund. Sorry for the confusion. I just love this phone so much, any other phone for me is not an option.
 

Kelly Kearns

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Yup, I will give up my defective one and return it to TMobile Warehouse for the warranty exchange one. I will also return the retail store one for a full refund. Sorry for the confusion. I just love this phone so much, any other phone for me is not an option.
So you have ever two N4's now?

Have you talked to Google or T-mobile about your GPS issues?
 

Sammuel1973

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So you have ever two N4's now?

Have you talked to Google or T-mobile about your GPS issues?
Yes, I now have 2 N4s, and call me crazy, TMobile has also sent me a gold 128gb S6E in lieu of all the inconvenience...I am a long time TMobile loyal customer. I don't really care for the S6E, so I will return that one as well. Yes, I have spoken to TMobile; all the trouble shooting didn't work, so a warranty exchange was their last resort.
 

Kelly Kearns

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Well I wasn't talking about trouble shooting but seeing if it is a known issue. You have to ask and then ask them to look it up to find out if it is a known issue.
 
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Sammuel1973

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Well I wasn't talking about trouble shooting Xbox seeing if it is a known issue. You have to ask and ask. Them to look it up to find out if it is a known issue.
Yes, one of the 3 TMobile tech specialists said it was a known issue for some devices after the LL update, that they need to release another software update to fix the GPS issue. Somehow it affects the internal phone GPS, so whatever navigation app wouldn't work.
 

Kelly Kearns

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Yes, one of the 3 TMobile tech specialists said it was a known issue for some devices after the LL update, that they need to release another software update to fix the GPS issue. Somehow it affects the internal phone GPS, so whatever navigation app wouldn't work.
Ok, then it is likely to happen on your replacement N4..
 

Kelly Kearns

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Ha, don't say that. I would think not cuz the brand new TMobile store one doesn't have the issue even with the LL update. We will know come Monday when the exchanged warranty one arrives.
Well if it isn't hardware, I'm thinking it is software which would be the worse. Hope not for you.
 

muzzy996

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Actually I hope it's software. Hardware would mean that after warranty is up you're SOL. Software means there's a potential fix. I call BS on LP causing it though, there are numerous threads about GPS issues pre LP.

Unless of course the hardware fix is easy like a lose connection...
 

Kelly Kearns

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Actually I hope it's software. Hardware would mean that after warranty is up you're SOL. Software means there's a potential fix. I call BS on LP causing it though, there are numerous threads about GPS issues pre LP.

Unless of course the hardware fix is easy like a lose connection...
I had a tiny issue with phone, it is pre-lollipop and it is software

Also if it is hardware and they know and it is after warranty, it isn't SOL. Defective isn't only replaceable during warranty period.
 
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