Kelly Kearns
Well-known member
I'm uk my phone is uk un locked.so how can I fix it .is it a bug in android?
I have no idea how to fix it. I'm not having the issue myself.
If it were me, I would make two calls, one to my carrier and one to Samsung. If you have an actual Samsung store close by, I would go there instead of calling. I would tell them both if the issue I am having and ask them to check to see if this is a known issue.