1. AC Question's Avatar
    I connect my galaxy note 4 edge to my laptop but my computer can't see it
    05-30-2015 02:45 PM
  2. anon8380037's Avatar
    Hello. Try Samsung Smart Switch for pc (you won't need the app as you are not switching from an old phone). It should load the latest drivers.
    Also if you have a secure screen lock it won't read it, so swipe or none only for the Lock Screen setting.
    It won't appear as a drive number any more apparently, after KitKat, but you can browse it as normal as a Portable Media Player.
    Other considerations: you may be using a different one way cable, or the usb port is faulty.
    05-30-2015 05:13 PM
  3. Rukbat's Avatar
    And if you're not using the cable that comes with it, it may be a power-only cable, like the ones that come with wireless headsets. (Why eliminate 2 wires? Because copper is close to $3/pound now, and if you can eliminate 48" of wire in hundreds of thousands of cables, you've saved a lot of money. And the bean counters squeeze pennies so hard that Lincoln's run out of tears.)
    anon8380037 likes this.
    05-30-2015 05:21 PM

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