1. Jace2319's Avatar
    Okay, I've got the Note 4 and it is not rooted, carrier is Verizon. I have shut off mobile data in the settings which automatically shuts off the option to use data when WiFi sucks. I have my updates set to wifi only. My background data is restricted, notifications and sync are off on everything except my email, however, I have my email set to retrieve manually. I have deleted Facebook and Instagram. Yet my mobile data still turns itself on. This happens randomly. I've been using my phone and have literally seen it just turn on. I've heard this could be due to Knox but haven't found anything so far to support this and don't want to disable it if I don't have to. However, i did download a data tracker and when the 4g turned on I went in and looked at what had used data. The only ones that showed up were Knox and Android OS. Has ANYONE had this issue? Any advice in what I should try next? (Please only nonrooted options, I really don't want to root) Thanks in advance for your help!
    06-05-2015 01:56 PM
  2. Brian W1's Avatar
    Do you have VoLTE activated? VoLTE stands for voice over LTE and it uses LTE instead of cdma that Verizon normally used. You said it's turning on while you were on the phone, so that could be why.


    Sent from my iPhone using Tapatalk
    06-05-2015 02:23 PM
  3. Brian W1's Avatar
    On a side note, even when using VoLTE calling, it doesn't go against your data usage.


    Sent from my iPhone using Tapatalk
    06-05-2015 02:25 PM
  4. Jace2319's Avatar
    Sorry, when I said using I meant just "doing things" on my phone (reading, texting, playing games etc). I do have the new HD voice activated but not on as mobile data is restricted.
    06-05-2015 03:22 PM
  5. Jace2319's Avatar
    Sorry again! Mobile data is OFF, backround data is restricted
    06-05-2015 03:23 PM
  6. Jace2319's Avatar
    Anyone?
    06-06-2015 08:10 AM
  7. Mr-Guy's Avatar
    Turn off connection optimizer

    Posted via the Android Central App
    06-06-2015 09:38 AM
  8. Jace2319's Avatar
    Could you guide me through that please and thank you
    06-06-2015 10:28 AM
  9. tjanheier's Avatar
    Mine was doing the same thing last month. Restarted my phone and it hasn't been an issue so far. Keeping my fingers crossed as it was driving me crazy and I was getting close to my data limit.

    Posted via the Android Central App
    06-12-2015 12:55 PM
  10. Mr-Guy's Avatar
    Could you guide me through that please and thank you
    Go to settings and in search window type connection and it will give you the link

    Posted via the Android Central App
    06-13-2015 08:56 AM
  11. mountainbikermark's Avatar
    Go to settings and in search window type connection and it will give you the link

    Posted via the Android Central App
    On AT&T it's called Smart Wi-Fi, not sure if Verizon uses the same term, but yes when checked it overrides the manual data off setting on mine.

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    06-13-2015 09:28 AM

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