I have owned smartphones since the 90s and was particularly excited to get this model. I chose this over the 5 because of the ability to change batteries. I travel and needed that ability, as well as a micro sd card. About a week after loading up all my usual apps, plus some basic business apps like OneNote and Dropbox, it started to overheat, and shut down all apps but phone and contacts. It even shuts down Bluetooth so I kept losing calls using my headset Not ideal as I was doing email and on a call at the time. I turned it off for a while, and it worked fine for about 5 minutes, then the same. I changed batteries. I shut off certain processes, including Wi-Fi, and it worked ok for a day or so. Then it overheated as I was in line for security at the airport ... nightmare as I was using online check-in. Very nearly missed my flight as I embarrassingly waited 20 minutes for it to cool down and access the boarding pass image. Next day I did a factory reset, loaded an absolute minimum of apps, it worked fine for 3 days, then same again. See attached images. I went to my cell provider who told me I could exchange for a reconditioned model ... hello .... I have just spent a bucket load of money on a state of the art phone, and it is totally unusable, and I get offered someone else's castoff, which likely has the same problem based on my research of Note overheating. So here I am in 2015 wishing I had my old 1999 phone that was at least usable. Nightmare, and I hope Samsung or my provider steps up, but I doubt it.
Thanks is anyone has figured out how to solve this issue, or is it a bad design?
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10-28-2015 05:21 PM