01-27-2018 02:22 PM
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  1. slowmomomo's Avatar
    Hello. I have a note 4 and today suddenly the gear vr setup process gets triggered. Please see the screenshots. There is also a voice. I do not want to go through the setup as I'm not interested in the gear vr. Sometimes it also ends on a black screen with an "x", but I cannot close it. So I had to take the battery out.
    I did not download anything related to gear vr.
    Please help.
    Attached Thumbnails Gear vr setup process starts by itself-screenshot_2015-06-20-21-43-35.jpg   Gear vr setup process starts by itself-screenshot_2015-06-20-21-45-25.jpg  
    06-20-2015 03:03 PM
  2. goin_nil's Avatar
    That's very odd. I have Gear VR and I thought the only way to get the Gear VR setup was with the SD card that comes with Gear VR.

    The black screen is what I normally see when I remove my phone from the Gear VR headset before exiting an app properly. It usually only stays on the black screen for a couple seconds then shows my home screen.

    I'd recommend going to the Application Manager in Settings and see if you have any Gear VR apps as shown in the picture. Then delete them.
    Attached Thumbnails Gear vr setup process starts by itself-1434829691716.jpg  
    Sallys Fields likes this.
    06-20-2015 03:49 PM
  3. slowmomomo's Avatar
    Thanks for the quick reply. I looked in the application manager. There is a gear vr setup wizard in the "downloaded" section. I just deleted it. I also have 3 gear vr items in the "all" section. I can force stop them, but the option to turn them off is greyed out. I force stopped all 3.. Let's see if the problem persists.
    Attached Thumbnails Gear vr setup process starts by itself-2015-06-20-22.57.34.jpg   Gear vr setup process starts by itself-screenshot_2015-06-20-22-56-25.jpg  
    06-20-2015 04:02 PM
  4. goin_nil's Avatar
    Thanks for the quick reply. I looked in the application manager. There is a gear vr setup wizard in the "downloaded" section. I just deleted it. I also have 3 gear vr items in the "all" section. I can force stop them, but the option to turn them off is greyed out. I force stopped all 3.. Let's see if the problem persists.
    You're welcome. Another option is to just get Gear VR. It's awesome!



    Just kidding. I know you said you didn't want it.
    06-20-2015 07:28 PM
  5. Paul Batkin's Avatar
    I've had exactly the same problem. Removed all the set up and installed Gear VR files and force stopped the processes but it still persists after a time. It's pretty invasive.
    Bblancha likes this.
    07-14-2015 04:00 AM
  6. Philip Belcher's Avatar
    Weirdly this has just started happening to my brand new Galaxy S6. I too, don't even own a Gear VR
    08-03-2015 05:13 AM
  7. euanmcd4242's Avatar
    Hi
    I was just wondering if anybody had found a fix for this? I'm guessing it's an issue with the USB port thinking a VR headset has been attached, really don't want to have to send my phone away for a replacement!
    thanks
    08-05-2015 12:13 PM
  8. pjmezz13's Avatar
    I have the same issue with my S6, but also was having issues where my phone would simply not charge through the USB port. I took the phone to a Samsung 'flagship' store in NYC which had a repair shop in it as well. After looking at the charging port with a magnifying glass the woman at the counter told me that my port was bad. She said this was most likely caused by using a cheap micro USB cable. I left the phone there for a few hours, they ended up replacing the small board that the usb port is connected to, the battery, and the screen. At this point I decided to buy the wireless charging mat to be safe. (its actually a nice $30 investment) Problem however is that there are times when I need to use a micro USB cable to charge the device while I'm out or away from home etc. After about a month with only 2-3 regular charges through the charging port, all the above issues began to happen again. As of now my ability to charge via USB is hit or miss, and the VR setup screen usually appears after I've attempted to charge the phone through my usb cable.

    I'd love to see something posted about this on Drippler if others are experiencing the same thing.
    09-10-2015 11:57 AM
  9. Mel Cox's Avatar
    Did you find a solution to this problem? I have just disabled the apps in app manager but it isnt working for me either?
    09-21-2015 02:12 PM
  10. Mel Cox's Avatar
    Did you find a way to resolve this?
    09-21-2015 02:19 PM
  11. pjmezz13's Avatar
    Negative, might head back to the Samsung store if I can find the time
    09-21-2015 02:29 PM
  12. Philip Belcher's Avatar
    The issue just seemed to go away for me, after several days.
    Just in case though, I disabled all of the GearVR packages using the app Package Disabler from the Google Play Store.
    09-22-2015 03:40 AM
  13. badfishchris's Avatar
    I have the same problem with my Samsung s6 every once and a while when plugged into a charger. I saw on another thread that it was fixed by cleaning the micro USB port. That makes sense since the headset it thinks is being plugged in probably has an extra pin or connector somewhere that is being falsely interpreted by dust or something. I will try that and if you don't hear back it worked.
    10-06-2015 02:09 PM
  14. pjmezz13's Avatar
    Another observation surrounding the charging issues. My phone will (slow) charge when I connect the micro usb cable to a computer or other USB enabled device. However, if I take that same cord (even without unplugging it from the phone) and connect it to the original wall charger, the phone will not charge. Once I remove the cable from the phone and attach it to the wireless charging puck, the phone begins charging again.
    10-09-2015 10:31 AM
  15. viperign's Avatar
    This just happened to me, but now my phone is stuck on the black screen. No matter what i do including pulling my battery the phone reboots to black screen. Buttons disabled, touchscreen disabled. Phone is useless. I dont own an oculuos, i didnt install gear vr, it did it all by itself. Im super pissed!
    10-25-2015 08:10 PM
  16. viperign's Avatar
    Wont even go into safe mode
    10-25-2015 10:06 PM
  17. fran01ism_1's Avatar
    My phone got the black screen just hold the volume down button and the power both at the same time for 20 seconds. The phone will restart
    11-12-2015 06:04 PM
  18. Jerry Myres's Avatar
    I have no idea where it might have came from, but What I did and seems to be working is I went into my files and deleted everything there. Also in the download folder there was an apk there too that I had to delete. phone seems to be okay. The charger is still clicking on and off if I use the OEM cord which is weird. The problem started today out of no where.
    12-17-2015 11:58 PM
  19. levi856's Avatar
    I have no idea where it might have came from, but What I did and seems to be working is I went into my files and deleted everything there. Also in the download folder there was an apk there too that I had to delete. phone seems to be okay. The charger is still clicking on and off if I use the OEM cord which is weird. The problem started today out of no where.
    Same exact problem with my note 5. I'm at work right now and tried plugging my phone in with an older charger in my office which has worked before. Just plugged in a different charger and my phone is charging fine.
    If anyone can find the source of the vr app please let me know.
    12-24-2015 02:20 PM
  20. Wendy Conley's Avatar
    So I had this problem as well. I started my phone in Safe Mode and started deleting apps until it didn't do it anymore. Seems to be working so far.
    12-29-2015 06:43 PM
  21. Wendy Conley's Avatar
    If you run your phone in Safe Mode and the problem goes away then you know it is one of the apps on your phone.
    12-29-2015 06:49 PM
  22. infintepoizyn's Avatar
    I put it in safe mode and the problem still occurs so its definitely something with samsung
    01-14-2016 05:25 AM
  23. Dave Petrozzo's Avatar
    On my third Galaxy S6 Edge Plus because of this. Verizon wont even downgrade me. Hate this phone its a POS! I may have to root this one when it does it again......ridiculous

    Welcome to your samsung gear VR I hate you
    01-19-2016 01:26 PM
  24. dario18a's Avatar
    On my third Galaxy S6 Edge Plus because of this. Verizon wont even downgrade me. Hate this phone its a POS! I may have to root this one when it does it again......ridiculous

    Welcome to your samsung gear VR I hate you
    I also have the s6 edge+... had the same issue twice and sent it to repair twice for this... still doing the same thing. I think its a software issue bec I disabled the samsung VR apps completely by using package disabler pro from google BTW it cost me 2$ for this I don't care and it solved the problem
    mondo gc likes this.
    01-26-2016 12:32 PM
  25. shanedizzy's Avatar
    I'm having this same issue.

    I'm going to try a factory reset. Has anyone tried that?
    02-17-2016 08:02 AM
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